Customer Service Specialist
Express Employment
Job Description
Job Description
Key Responsibilities:
- Support key customers , ensuring timely and accurate handling of order requirements.
- Communicate proactively with customers about order status, lead times, and any changes.
- Serve as a liaison between internal purchasing and external customers to coordinate expectations. Collaborate to validate timelines and expedite vendor delivery to meet customer timelines.
- Assist with general customer inquiries, product availability, and basic technical information.
Qualifications:
- Familiarity with computer systems, Outlook and ERP systems
- Strong communication skills and attention to detail.
- Customer service or order processing experience in a manufacturing or technical environment.
- Project management experience, preferred.
- Ability to prioritize in a fast-paced setting.
#2127OS
Vacancy posted 10 days ago
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