Senior IT Help Desk Technician - ITIL-Driven Support Pro
CGS Federal (Contact Government Services)
A government services provider in Miami, Florida, is looking for a Senior Help Desk Technician to deliver Level 1 and 2 support to users including management and staff. The ideal candidate will have at least one year of experience with online meeting applications, such as Adobe Connect. Responsibilities include conducting user training, maintaining IT inventories, and setting up conference rooms. The position offers opportunities for professional growth and comes with benefits like health insurance and a 401k. #J-18808-Ljbffr CGS Federal (Contact Government Services)
- Contact Government Services, LLC is seeking a Senior Help Desk Technician to deliver Level 1-2 PC help desk support for EOUSA, including backup and file server operations... ...covers end-user training, documentation, and ITIL-aligned incident handling. Ideal candidates will...SeniorRemote job
$40k - $80k
...Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...update required information for all IT‑related tickets utilizing ITIL Creation of Incident work‑log entries...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours- Lennar USA is seeking a Service Desk Manager in Miami to oversee the IT Service Desk team, ensuring high-quality technical support. The role demands leadership and expertise in KPIs and AI-driven tools to enhance service desk efficiency. The ideal candidate will have over...Suggested
- A leading commercial roofing company is seeking a District Technical Representative to support roofing systems for low-slope commercial construction. This remote position requires 30-60% travel and involves conducting inspections, managing warranty claims, and training...SeniorFor contractorsRemote work
- ...Service Desk Manager We Are Lennar Lennar... ...leadership of the IT Service Desk team,... ...-quality technical support across the organization... ...-standard KPIs, AI-driven automation, and quality... ...or equivalent; ITIL certifications preferred... ...Match up to 5%, helps secure their...SuggestedLive inWork at officeLocal area
$70k - $75k
A leading IT support firm in Miami is seeking a technical support specialist for an onsite role. This position involves troubleshooting laptop and network issues using AI tools, maintaining updated equipment inventories, and supporting C-Suite users. Candidates should...- CUMMING GROUP is hiring for an IT Support Technician to join their team in Miami, FL. This in-office role requires providing technical support for internal employees across multiple locations, focusing on issues related to hardware, software, and network access. The ideal...Work at office
- HCA Healthcare in Miami, Florida is seeking an EHR Support Analyst 2 to be a key onsite clinical IT resource, supporting facility implementation and clinical applications. This role requires strong leadership and collaboration with clinical teams to ensure effective IT...Senior
- ...oriented Enterprise Service Desk Manager to join our... ...to mid and junior technicians in resolving complex incidents... ...trend analysis of support requests, identify recurring... .... ~ Knowledge of ITIL-informed processes and... ...certifications, and relevant IT certifications (e.g.,...Work at officeRemote work
- Lennar USA is looking for a Service Desk Manager in Miami to lead the IT Service Desk team. This role focuses on delivering high-quality IT support, utilizing industry-standard KPIs, and leveraging AI for operational efficiency. The ideal candidate will have over 5 years...
- Carnival Cruise Line is seeking a Sr. Technical Support Engineer to provide advanced technical expertise in diagnosing, troubleshooting, and enhancing the performance of diesel engines and auxiliary systems. This in-office position in South Florida demands a Bachelor's...SeniorWork at office
- ...career and customer-oriented IT Service Desk Queue Manager to join our... ...inquiries, providing full ITSM support across Incident, Problem, Change... ...potential incidents. ITIL Foundation certification.... ...exchange information with peers and senior personnel Constantly operates...Work at office
$27.24 - $45.4 per hour
...Astreya Partners, LLC in Miami seeks a Technical Support Specialist responsible for providing both on-site and remote technical support. The ideal candidate should have a Bachelor's degree and 5+ years of experience in technical support, with advanced knowledge of Windows...SeniorHourly payRemote work- ...with a focus on Succession Planning and Oracle Dynamic Skills. The ideal candidate will have substantial experience in implementing UKG Pro WFM and strong consultative skills. This position requires working closely with clients and ensuring that talent solutions align with...Senior
- ...Customer Support Technician Launch Your Career with Cook Systems... ...certified veteran-owned IT consulting firm—has been helping businesses and professionals... ...technology solutions, AI-driven talent strategies, and our... ...direction of more senior customer service representatives...Work experience placementFlexible hours
$63k - $95k
K&L Gates LLP incorporated is seeking a Senior Desktop Support Specialist in Miami, FL to provide desktop support across its offices. The role requires... ...candidates will have a Bachelor’s degree and 3+ years of IT experience, along with the ability to multi-task under...Senior- Saragossa is looking for a Desktop Support Technician to join the Technology Support team in Miami, Florida. In this role, you will be the primary... ...various enterprise applications. Your hands-on approach will help resolve user issues efficiently in a high-expectation...
- Medium is seeking a Technical Lead based in Miami, Florida, to drive the architecture and delivery of an event-driven microservices platform on AWS. This role combines hands-on development with technical leadership, requiring deep expertise in Java, Spring Boot, and distributed...SeniorLong term contract
- ...software or platform companies. The successful candidate will shape client strategies, lead multidisciplinary teams, and apply AI-driven insights to solve complex business challenges. Competitive compensation and a strong benefits package are offered, including a flexible...SeniorFlexible hours
$16 - $19.96 per hour
...and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26... ...approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with...Part time- ...International is seeking a Sr. Manager, Talent Management Analytics to drive data-driven decision-making. The role involves building cross-functional relationships and providing analytical support to HR and business teams. Qualified candidates will hold a PhD in I/O...Senior
- SUMMARY The IT Service Desk Analyst is responsible for responding to IT... ...provides efficient service in support of PC's, software, printers... ...actions. Offer support to other technicians and contractors as they... ...the fundamental principles of ITIL / SLA Working knowledge of...For contractorsWork experience placementWork at officeRemote workShift workRotating shiftWeekend work
- Carnival Corporation & plc invites applications for the Senior Digital Designer role at Carnival Cruise Line in Miami. This pivotal position... ...over 5 years of digital design experience. Familiarity with AI-driven tools and strong knowledge of UX principles are essential. The...Senior
$89.6k - $103k
...0 AM - 12:00 PM Eastern Time (supporting EMEA/APAC customers) WHO WE... ...: an AI-powered category that helps people learn through conversational... ..., and Winning Together. As a senior member of this team, you'll be... ...and highly motivated team culture (and help define it!)...SeniorLive inWork at officeRemote workNight shift- ...product discovery, feature design, and data-driven decision-making. Key Responsibilities... ...criteria. Collaborate closely with Development, IT and architecture teams to define system... ...API requirements, payloads, and contracts. Support the design of system integrations and data...Full timeRemote workWorldwideShift work
- Inserso is seeking Network Support Technicians to provide support to our DHS customers... ...and quick resolution of user IT issues to minimize downtime.... ..., and end-users in a Service Desk supported Tier II environment... ...project assignments. ITIL v4, MCSE, A+, Security+, Network+...Local areaImmediate startRemote workWorldwideNight shift
- Inserso is seeking Network Support Technicians to provide Tier 2 support for DHS customers worldwide... ...and remote assistance to resolve IT issues quickly. The role reports to an... ...connectivity, and end-users in a Service Desk-driven environment. You will work independently...Remote jobWorldwide
$95k - $110k
...Aviv, we’re a global company helping property owners and managers move... ..., scale smarter, and get real support, real fast. We’re proudly... ...DoorLoop is looking for a Senior IT Engineer to own and operate our... ...automations ~ Proficiency with Jamf Pro for macOS fleet management and...SeniorTemporary workRemote work- ...Technology as a Graduate Work from Home Help Desk Assistant and become a vital part of our customer support team. This role offers a unique... .... * Escalate complex issues to senior technical staff when necessary.... ...company products, services, and IT policies. * Track and manage...Full timeRemote workWork from homeFlexible hours
- ...leader in the quality of IT service offered to its... ...them a varied but unified support structure consisting of a remote help desk, tech bars, a self‑... ...portal, and several on‑site technicians whose main mission is to... ...ServiceNow. Knowledge of ITIL processes. #J-18808-...Work at officeLocal areaRemote workRelocation
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