Manager, Patient Care - Emergency Department

Job Description

Manages and has 24/7 responsibility for the nursing practice, patient care delivery, human and fiscal resources, and regulatory compliance of a patient care unit. Maintains a professional environment that supports delivery of high-quality patient and family centered care. 

Job Responsibility

1.Manages and has 24/7 responsibility for the team members, operations and patient care activities of a patient care unit.
2.Assists nursing leadership in setting strategic direction for key programs in alignment with organization mission, vision, and values and nursing strategic plan.
3.Communicates, builds consensus, and guides team toward achieving department objectives.
4.Promotes and maintains high quality patient and family centered care in a healing environment.
5.Creates a professional work environment that fosters team member respect, engagement, accountability and optimal patient outcomes.
6.Promotes appreciative inquiry and evidence-based, ethical and compassionate practice.
7.Acquires and manages staffing for patient care unit. Collaborates with HR for requirements.
8.Provides direction and guidance to patient care unit team members and supervisors.
9.Facilitates performance reviews, promotions, pay and corrective actions.
10.Serves as a role model for standards of professional practice (clinical, educational and leadership).
11.Assists in career development planning for team members.
12.Educates teams in new and existing department procedures and systems (information systems, fiscal responsibility, etc.).
13.Manages patient care unit budget. Monitors expenditures and implements action plans when variances are present.
14.Monitors performance metrics that support decision-making to achieve optimal performance levels.
15.Ensures adherence to the established care delivery model, using knowledge of scope and standards of practice.
16.Facilitates continual compliance for unit with the JC, CMS, New York State, DOH, Public Health Law, HIPPA regulations and System, hospital and department standards.
17.Demonstrates current knowledge of clinical competencies for patient population of oversight in order to manage direct patient care.
18.Maintains current knowledge of scope and standards of practice, healthcare legislation, and population health.
19.Identifies and leads opportunities to make changes to improve operations across teams using evidence-based strategies and solutions.
20.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

Bachelors of Science Degree, required. Masters, preferred. (Bachelors or Masters Degree must be in Nursing)
Current license to practice as a Registered Professional Nurse in New York State, required.
Specialized certifications, as needed.
6-8 years of nursing experience and 2-5 years of leadership/management experience, required.

6-8 years of Emergency Department/ Inpatient experience, highly preferred

Nationally Accredited Emergency Department Certifications, highly preferred

*Additional Salary Detail  
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).