Media and Content Specialist

Job Description

Job Description

Media and Content Specialist
40 Hours (Full Time)
Monday - Friday (8am - 5pm)

PURPOSE:
The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions – For Life," by providing outstanding service to both members and internal members.

• To deliver service in alignment with our Service Commitments:
  • I will earn respect and build trust by acting with integrity in every situation.
  • I will understand my role in supporting the team to achieve our purpose.
  • I will focus on people over products and build lasting relationships.
  • I will take ownership and accept responsibility.
  • I will treat my coworkers with the same high standards as I treat my member.
  • I will continuously look for ways to improve myself, my credit union, and my community.
  • I will accept there is no "they". We are one working toward the same mission.
  • I will commit to the core values.
• Meet all established service goals.

SUMMARY :
The Media and Content Coordinator supports the Marketing Department by producing high-quality multimedia content – including photography, videography, video editing, and podcast production – while also managing the Credit Union's social media platforms. This role plays a key part in capturing the SSSC story, highlighting our community impact, and developing engaging content that informs, inspires, and connects with members and prospective members.

ESSENTIAL DUTIES AND RESPONSIBILITIES - The following are essential functions of this position but are subject to change based on operating necessity.

Multimedia Production

• Capture and edit professional photography for campaigns, events, member stories, and digital/social platforms.
• Record, edit, and produce video content, including short-form, long-form, and event-driven footage.
• Produce and edit podcast episodes, including audio recording, mixing, publishing, and asset creation.
• Assist in coordinating on-site new hire shoots, executive media interviews, lighting, and production setup.
• Ensure all multimedia content reflects SSSCU's brand, tone, and visual standards.

Content Creation & Digital Storytelling

• Develop creative content that promotes Credit Union products, services, events, and community initiatives.
• Write captions, scripts, storyboards, and supporting copy for multimedia projects.
• Repurpose long-form content into short-form clips optimized for social media distribution.
• Ensure all content aligns with SSSCU's content strategy, brand guidelines, and compliance requirements.

Social Media Management

• Manage day-to-day activity across all social media platforms, including posting, monitoring, engagement, and responding to comments/messages.
• Capture and produce real-time social content during events, including live video and photography.
• Stay current on social media trends, tools, formats, and best practices to keep SSSCU content modern and competitive. • Use SEO-informed keywords, analytics, and platform insights to improve reach and engagement.
• Measure and report on social media performance.

Collaboration & Compliance

• Work closely with the Marketing team, internal departments, and Compliance to ensure accurate and compliant messaging.
• Stay current on financial industry trends and competitor activity to support content strategy.
• Maintain knowledge of compliance regulations related to social media, publications, and marketing collateral (FCRA, Reg DD, Reg C, Reg B, Reg Z, etc.).
• Support Marketing with events, campaigns, and special projects as assigned.
• Perform other functions as assigned.

EDUCATION/ EXPERIENCE
Associate degree in Communications, Media Production, Marketing, Journalism, or related field and 3+ years related experience. Bachelor's degree preferred. Experience with photography, videography, photo and video editing, and audio production required. Understanding of social media platform management, key word research, and basic SEO concepts.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*
**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE