Payments Center Ops Lead: Elevate Service & Escalations
National Life Group
National Life Group, Addison, TX, seeks an Operations Lead for After Issue Services to drive a seamless service experience for customers, agents, and internal teams. The role emphasizes resolving escalations, coaching staff, and ensuring production and quality goals are met. The onsite position requires four core days weekly (Mon–Thu). You’ll model urgency, quality, and curious problem-solving to improve processes and outcomes across the organization. #J-18808-Ljbffr National Life Group
- The Operations Lead at National Life Group in Addison, TX plays a key role in After Issue Services, promoting a seamless service experience for internal and external customers... ..., and customer service goals, handling escalations, coaching team members, and driving process...Suggested
- National Life Group seeks a Manager, Customer Experience Center (CEC) to lead bilingual Contact Center teams supporting Life Insurance and Annuity... ...with distribution leadership and vendors to optimize service delivery, improve performance, and cultivate a high-performing...Suggested
- ...Operations Supervisor in Plano, TX to lead daily call center operations onsite. You will ensure coverage... ...workloads, and serve as the primary escalation point for representatives and subject... ...to uphold training standards and service excellence in a fast-paced environment...Suggested
- ...Overview Company Overview: Elevate your security career with... ...® Enhanced Protection Services, a global leader in security... ...hiring an Emergency Response Center Lead Operator. The Emergency Response... ...resolving urgent issues and escalating as needed QUALIFICATIONS...SuggestedContract workFor subcontractorWork at officeLocal area
- Sam's Club in Dallas, TX is seeking a Tire and Battery Center Services Lead to supervise a team of hourly associates and deliver safe, efficient services in the Tire and Battery Center. You will model expertise, train the team, and coordinate with other leaders to meet...SuggestedHourly pay
- Rejuvenation in Dallas, Texas, is searching for a Visual/Ops Lead to provide daily support to the management team. You will oversee visual merchandising, ensure operational standards, and foster a customer-centric environment. Successful candidates will demonstrate strong...
$21 - $24 per hour
...Serve as the primary operational escalation point for representatives and SMEs... ...call volume, queue health, and service-level benchmarks to maintain KPIs and elevate overall efficiency. Cascade updates... ...provider trust. Synthesize call center analytics into actionable daily or...Hourly payFull timeShift work- The Ambulatory Surgical Services Clinical Director at Baylor Scott & White Surgicare - Dallas will manage day-to-day operations of the center's clinical departments and drive initiatives to improve efficiency and patient experience. Reporting to the ASC Administrator, the...
- Worldwide Flight Services (WFS) in Dallas is seeking a Supervisor Ramp Services to lead airport ramp operations, coordinate cargo and passenger handling, and ensure safe, timely service. You will monitor performance, coach staff, and ensure compliance with TSA and company...Worldwide
- ...Position Summary The Lead Medical Assistant (Lead... ...Federally Qualified Health Center Look-Alike serving a... ...Clinic Nurses, Patient Service Representatives, and Clinic... ...concerns and elevate concerns along with proposed... ...throughput are maintained, and escalating urgent matters to...Shift work
- ...The Senior Lead of Carrier Engagement is responsible for the end... ...accuracy, compliance, service quality, and a consistently positive... ...communication, operations, payment processes, and partnership programs... ...plans ~ Manage escalations and ensure timely resolution...Full time
- ...Support Specialist III in Plano, TX, to serve as the highest-level escalation for the IT support team. This role requires deep expertise... ...IT managers to optimize workflows, SLAs, and ticket categorization to improve overall service delivery. #J-18808-Ljbffr Perry Homes
$24.05 per hour
...Representative - Sr. Site Lead - Plano, TX, Monday to... ...professional phlebotomy services at assigned Patient Service Centers (PSCs) or Client Offices... ...patient situations and resolve escalated issues while supporting... ...information and collect payments when required, following...Hourly payFull timePart timeWork experience placementMonday to FridayFlexible hoursShift work- ...Description Customer Experience Lead Job Description Job Title: Customer Service Lead Location:... ...analysis, mortgage payments, principal curtailments... ...loans and route escalations to the appropriate department... ...Customer Service Call Center; History of reliable attendance...Full time
$140 - $150 per hour
...booming e-commerce business and a fast-growing subscription box service, Trendsend, reach over one million customers every year. Living... ...Overview: We love fashion, but we love people more. As a PT Lead Stylist you will lead by example to ensure our customers receive...Hourly payPart timeImmediate startFlexible hours$122k - $152k
...Job Title: Lead Systems Administrator - PowerFlex Location (city, state): Dallas... ...initiatives. Serve as a senior escalation resource for complex systems and infrastructure... ...transformation, automation, or data-center initiatives. ~ Strong communication, documentation...Full timeTemporary workMonday to Friday- ...lives at home. We put the customer at the center of everything we do, every day. Our... ...responsibility. Overview of the Visual/Ops Lead Role You will provide daily support to the... ...and associates are providing World‑Class service to our guests. You will perform operational...Full timePart timeSeasonal workHome officeMonday to FridayFlexible hoursShift workWeekend work
- Christmas Air Conditioning & Plumbing in Lewisville, TX is seeking a Customer Experience Manager to run the inbound call center, lead the CSR team, and serve as the link between front line and ownership. This role blends strategic leadership with hands-on coaching to drive...
- Padel39 is seeking a highly organized, service-oriented Full-Time Front Desk Lead to manage daily club operations and deliver exceptional member experiences. The role blends front desk duties with operational leadership, supporting staff, events, and ongoing programs,...Full time
- Elevate Credit Service, LLC is seeking a Sr. Credit Risk Governance Analyst to strengthen the organization’s credit risk governance framework. You will provide second-line oversight of credit decisioning, policy management, testing, and model risk governance, collaborating...
- ...workforce planning, real-time operational support, and reporting for RxCompass and Variable Copay. You will translate workload and service data into staffing recommendations, monitor daily performance, and maintain forecasts and staffing models. Responsibilities include...Remote job
- ...Deli Manager to oversee all deli operations, including customer service, food production, merchandising, inventory management, food safety... ...Manager. The role offers a fast-paced environment where you can lead, innovate, and contribute to growth, delivering great service...
- ...department role to assist in overseeing all aspects of meat operations, including customer service, merchandising, production, inventory management, food safety, and labor utilization. You’ll lead, coach, and develop department staff, ensuring product quality, freshness,...
- Bentley Legacy in Dallas, TX invites a Banquet Captain to oversee set-up, service, and clean-up for banquet events. You will supervise staff, ensure compliance with Banquet Event Orders, and maintain smooth guest experiences during functions. The role requires at least...Shift workAfternoon shift
- SKIMS NorthPark is seeking a Store Leader to build and inspire a high-performing team at NorthPark Center in Dallas. You will drive store performance, coach the team, and embody the SKIMS ethos in every guest interaction. You will own P&L and operational metrics, recruit...
- A leading quick-service restaurant franchise is seeking a General Manager in Dallas, TX. The ideal candidate will possess at least 3 years of experience in a similar role and will ensure high standards of quality, service, and cleanliness. Responsibilities include overseeing...
- ...Healthcare’s Surgery Ventures unit seeks a Surgery Center Administrator for the Medical City Orthopedic and Spine Surgery Center in Dallas, TX. You will lead operations, strengthen the center’s reputation, and drive service excellence for physicians and patients. As part...
- Customer Care Lead - Data Center Order Success Job Title -Customer Care Lead - Data Center Order... ...for everyone. We design, build and service highly engineered products in fluid and... ...customer updates before risks become escalations. Surface order risks early, align the...Temporary workPart timeWork at officeWorldwide
$120.2k - $216.2k
...growth and support our vision to lead the industry in connectivity,... ...to deliver strategic, client-centered solutions and manage complex... ...provide inputs to strategic service development. This job code... ..., acceptance, and incident escalation. Working knowledge of ESInet...Full timeTemporary workWork at officeLocal area- UT Southwestern Medical Center seeks an experienced Supervisor of Elevator Maintenance to lead the Elevator Shop across the Dallas campus. You will oversee maintenance, inspections, and repairs of elevator systems, supervise mechanics, coordinate contractors, and ensure...For contractors
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