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Payments Center Ops Lead: Elevate Service & Escalations

National Life Group

National Life Group, Addison, TX, seeks an Operations Lead for After Issue Services to drive a seamless service experience for customers, agents, and internal teams. The role emphasizes resolving escalations, coaching staff, and ensuring production and quality goals are met. The onsite position requires four core days weekly (Mon–Thu). You’ll model urgency, quality, and curious problem-solving to improve processes and outcomes across the organization. #J-18808-Ljbffr National Life Group

Vacancy posted 2 days ago
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