Associate Division Manager to Direct Support Professionals

Associate Division Manager to Direct Support Professionals

Job Category: Admin Staff Requisition Number: ASSOC001366

Posted: March 23, 2026

Full-Time

San Diego, CA 92123, USA

Description

TMI is dedicated to assisting children and adults with intellectual and/or developmental disabilities live, work, and participate in their community. Employees have the rewarding opportunity to support our clients in their daily lives and help them achieve full inclusion within their community. TMI believes the three cornerstones of a strong life foundation include living as independently as possible, real work for real pay, and a safe and caring home. Join the TMI family and experience the gratification that comes from helping others live a fulfilling life they love!

Work Hours: Full-time Primary Location: San Diego Compensation: $24 hourly

Job Specific Essential Duties

• Provide direct support to clients 30-50% of daily schedule.
• Manage caseload to include maintenance of confidential client files, monitoring of monthly attendance, and ensuring TMI database is accurate and current.
• Develop and implement annual plan, goals, and objectives. Schedule and participate in client-required meetings (30 Day, semi-annual, annual, Individualized Personal Plan (IPP) etc.).
• Complete monthly client billing for services provided.
• Complete and submit monthly progress reports to Department of Rehabilitation and/or the Regional Center.
• Complete monthly and quarterly reports for Director of Supported Employment.
• Develop individualized job search plans and related materials.
• Participate in the development of a circle of support, both paid and unpaid, to build relationships with family, friends, neighbors, and other community members.
• Develop and expand client's participation in integrated community activities.
• Support client's choices and interests by identifying and implementing preferred activities.
• Serve as a liaison to client's family, the Regional Center, and other public service agencies.
• Provide program training and guidance to supervised employees.
• Ensure progress notes are completed by direct staff, reviewed, and submitted to division managers twice a month

General Essential Duties

• Assist HR Department with contacting supervised employees to obtain renewable documents and complete required trainings.
• Complete required documentation including quarterly reports and incident reports according to established deadlines.
• Attend mandatory meetings and trainings including all staff meetings, management meetings, team meetings, CPR, First Aid, and AED certification, and Relias (web-based learning).
• Enter personal timesheets and mileage reimbursement into web-based systems according to deadlines.
• Maintain communication with supervisor and members of the clients' planning team.
• Notify supervisor immediately if unable to work during your typical business hours/schedule (includes calling in sick).
• Any change to your monthly projected schedule should be documented and submitted to your supervisor.
• Notify supervisor immediately of changes to client's schedule and major issues such as client's health and safety.
• Respond to supervisor's calls/text messages/emails promptly (within 24 hours). Urgent calls from supervisor must be responded to immediately.
• Respond to calls/text messages/emails from clients or members of the clients' planning team within 24 hours or the next business day if it falls on a weekend. Respond promptly to emergency calls regarding clients during non-traditional working hours.
• Drive personal vehicle to clients' homes, place of employment, and other community resources as needed. Some positions may require use of public transportation or paratransit services

Minimum Experience and Qualifications

Education: Bachelor's degree in relevant field or equivalent experience working in social services or education

Experience:

• 2 years working in social services or education with bachelor's degree OR
• 3 years working in social services or education with associate's degree OR
• 4 years working in social services or education without postsecondary education
• Job development experience and skills a benefit; especially job placement and employer outreach

Driving: 3 years driving experience, if applicable

Benefits*

• Employer-sponsored Medical Insurance (includes Vision) – Spending Accounts Also Offered
• Employer-sponsored Dental Insurance
• 100% Employer Paid $25,000 Life Insurance
• 100% Employer Paid Accidental Death and Dismemberment
• Wellness Program with Prize-Winning Monthly Challenges (totaling over $1,000/month in value) & Free, Customized Online Programs Focusing on Your Total Health—Mind, Body, and Spirit.
• Free Access to Newly Remodeled Fitness Center at the San Diego Office
• Employee Assistance Program with 3 Face-To-Face Sessions, Unlimited Telephonic Counseling & Will Preparation Services
• Generous 401(k) Employer Match (after one year of employment)
• Paid Holidays
• Paid Time Off Including Your Birthday & Work Anniversary
• 100% Employer Paid iPhone and MacBook
• Accrued Sick & Vacation Hours, along with Years of Service paid time off
• Monthly Cash Raffles
• Mileage Reimbursement

* Some of the above benefits apply to full-time employees only.

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.