Senior Solutions Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Engineer based in the United States. Join a remote-first, globally distributed team helping organizations build scalable, personalized digital experiences through modern content technologies. As a Senior Solutions Engineer, you will serve as a trusted technical advisor to engineering, content, and business leaders across the US market. You will combine consultative pre-sales expertise with post-sales architecture guidance, translating complex business needs into practical, measurable solutions. Working closely with Sales, Product, Customer Success, and Engineering, you will lead technical discovery, deliver tailored demonstrations, and guide proof-of-concept engagements. You will also support customers through critical architecture decisions and early implementation, ensuring promised outcomes translate into real business value. This role offers the opportunity to influence product strategy, shape technical best practices, and contribute to the growth of a developer-focused SaaS platform. Accountabilities: - Lead technical discovery sessions to understand prospects' business objectives, existing architectures, operational challenges, and success criteria, connecting technical requirements to measurable business outcomes. - Design and present tailored solution architectures that align with customer technology stacks, content operations, business constraints, and strategic priorities. - Develop and deliver compelling product demonstrations, including interactive web front-end prototypes using modern frameworks. - Scope and manage Proof of Outcomes engagements by defining measurable success criteria, coordinating with prospects, and collaborating with Forward Deployed Engineers on implementation activities. - Facilitate technical workshops and in-depth discussions with executives, architects, developers, and content teams, adapting the approach to each audience.

- Lead technical evaluations during late-stage sales opportunities, addressing security, scalability, integrations, migration strategies, and other architectural considerations. - Partner with Account Executives on account strategies, opportunity qualification, and deal planning to support successful commercial outcomes. - Share customer feedback, market insights, and competitive intelligence with Product and Engineering teams to influence product improvements and identify opportunities for innovation. - Ensure smooth transitions from sales to onboarding by documenting commitments, agreed outcomes, and success criteria. - Advise new customers on architecture decisions, including content modeling, schema design, localization, front-end technologies, and third-party integrations. - Collaborate with Customer Success Managers and Forward Deployed Engineers on complex technical projects, customer adoption, and expansion opportunities. - Develop and maintain reference architectures, reusable technical assets, best-practice guidance, and internal playbooks that strengthen delivery throughout the customer lifecycle. Requirements: - At least 5 years of experience in a customer-facing technical role, such as solutions engineering, sales engineering, solutions architecture, or technical consulting, including at least 3 years in B2B pre-sales for an API-first or developer-focused SaaS product. - Strong working knowledge of GraphQL, modern web architectures, and frameworks such as React, Next. js, and Svelte, along with composable and headless technology approaches. - A consultative mindset, with the ability to lead discovery through thoughtful questioning, understand business challenges, and communicate the value and impact of technical solutions. - Proven experience scoping and delivering proofs of concept or pilot projects with clearly defined, measurable success criteria.