Quality Supervisor

Job Description

Job Description

NO EXTERNAL RECRUITERS PLEASE

**No Sponsorship/Transfer Available**

Company Summary:

 

For over 60 years, MeriCal has been at the forefront of innovation in the dietary supplement industry, delivering custom manufacturing and packaging solutions with passion and precision. With state-of-the-art facilities in Southern California and Ogden, UT, we transform ideas into high-quality products—from research and development to the finished products. Our team, with over 30 years of combined experience, is dedicated to crafting exceptional gummies, probiotics, tablets, capsules, chewables, and powders using clinically backed ingredients. At MeriCal, we don’t just meet expectations—we exceed them, every time. Join us and be part of a dynamic, forward-thinking team shaping the future of nutrition!

 

The Opportunity:

 

The Quality Supervisor ensures adherence to domestic and international food and dietary supplement regulations, company policies, and procedures. They manage quality policies, standards, and processes, drive departmental efficiency, and lead the compliance team in audit preparation, documentation review, product inspections, and process updates. They support regulatory inspections, non-conformance responses, and CAPA execution. The Supervisor works with both on-site and California teams to develop and implement key corporate programs, ensuring compliance with 21 CFR parts 111, 117, and 211. They also represent the company during customer audits and collaborate with other departments on corrective actions.

 

What You’ll Do:

• Interfaces frequently with various internal departments (e.g., Marketing, Purchasing, Research and Development, Sales, Quality), suppliers, customers, and government/regulatory officials in accomplishing project milestones and company audits. 
• Provide direction and leadership for product quality and compliance.
• Supervise the day-to-day workflow for the compliance team members to complete tasks in an efficient and timely manner.
• Communicating and alerting management of any unusual occurrence and any pertinent issues that impact production & packaging. 
• Ensuring documentation for QA Holds, Non-Conformance Reports, Corrective Actions, Customer Complaints, and Product Investigations.
• With direction from senior management, ensure all internal and external customer requests and departmental requirements are met.
• Responds to customer's technical questions, complaints, and data regarding produced products.
• Maintains a continued awareness and understanding of FDA regulations and guidance documents regarding food and dietary supplements.
• Accept additional assignments and responsibilities as deemed necessary by senior management.
• Ability to communicate effectively with all department heads to train, evaluate, inspect, and process critical data as it relates to MeriCal’s SOP/GMP’s.
• Must be computer literate with the ability to write SOP’s, training guides and other critical requirements as necessary to comply with all FDA requirements in a Dietary Supplement Manufacturing facility.
• Support internal, customer and regulatory audits.
• Experience in training employees regarding SOP/GMP's with positive results.