AAA Administrative Assistant - Hamilton Fleet

The AAA Hamilton Fleet is seeking an experienced Administrative Assistant to perform administrative tasks, often of a confidential nature, in support of a departmental management team. Schedule: 8:00 AM to 4:00 PM (Monday through Friday) Minimum Qualifications: High school diploma or equivalent experience. Two years of administrative experience in a high volume customer service related field preferred.

The primary duties of the Club Fleet Administrative Assistant are to:

• Assists management by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management duties.
• Prepare reports, presentations, and correspondence.
• Answering inquiries with regard to member inquiries/complaints and/or Associate inquiries.
• Plans meetings as required on behalf of the department; would include but not be limited to scheduling dates, locations, coordinating logistics, transportation needs, presentation requirements, and technology set‑up. Planning these meetings may be done autonomously or as part of a larger team.
• Assists as needed with the handling of member complaints addressed to the manager, including writing responses to members, assigning follow‑up to the appropriate person in the organization, and tracking the complaint to resolution.
• Manage workflow to assure all deadlines are met.
• Other duties as assigned.

To the qualified candidate, we offer:

• Starting base compensation: $20.06/Hour to $28.23/Hour (the base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location).
• Paid on a bi‑weekly basis.
• Paid Time Off accrual beginning day one + 8 Paid Holidays.
• 401(k) plan with a company match of up to 7%.
• Robust Healthcare Coverage including Medical, Dental and Vision Insurance.
• Employee Assistance and Wellness Programs to promote work‑life balance and be a guidance resource for Physical, Financial, Mindfulness and Community health.
• Tuition reimbursement.
• Free AAA Premier Level Membership and Discounts.
• Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• FA substantive 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.
• And MORE!

Check out our Benefits Page for more information.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work.

Job Category

Admin - Clerical Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, DC.

We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career.

So that leaves one question, are you ready to make a difference?

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience to suit their individual needs and interests. We offer a wide array of benefits that give our Associates peace of mind – even after retirement. You can learn more about our benefit offerings here.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to View email address on apply.j-vers.com.