Commercial Customer Success Manager — Upsell & Renewals
$125k - $150ktwentysix
twentysix is seeking a Customer Success Manager to foster revenue growth and enhance customer experiences. You will work closely with technical stakeholders, managing the customer journey from onboarding to renewal, while ensuring high satisfaction among our 40-50 customers. The ideal candidate has 3+ years in Customer Success, with a passion for advocating on behalf of customers and the ability to act autonomously. Compensation includes a salary range of $125,000–$150,000 OTE and equity options, alongside benefits like unlimited PTO and comprehensive health coverage. #J-18808-Ljbffr twentysix
$125k - $150k
...of agentic tools and customer-facing integrations for... ...for a Customer Success Manager to help lay the foundations... ...from onboarding to renewal and collaborate with... ...expected to manage 40-50 commercial customers. Your goal... ...Merge, help identify upsell opportunities, and...CommercialFull timeContract workWork at officeHome officeShift work- OVERVIEW Customer Success Director is a senior level professional... ...products, and project management approach. Value... ...customer success plan and commercial success Drive the value-based upsell and cross-sell activities... ...ensure timely software renewals Manage customers at risk...CommercialFull time
$121k - $261.8k
Senior Customer Success Manager - SAP Data & AI (Midwest) We help the world run... ...customers adopt, consume, and renew SAP’s Data & AI portfolio—... .... Proactively identify upsell and cross‑sell opportunities... ..., and like). Demonstrated commercial acumen: experience with cloud...CommercialContract workWorldwideFlexible hours- Overview Strategic Customer Success Manager, NA Location : Chicago Office or Remote... ...) by proactively securing renewals and fostering customer... ...challenge, transform into upsell or cross-sell opportunities... ...Proven track record of driving commercial goals (retention and...CommercialPermanent employmentFull timeWork at officeLocal areaImmediate startRemote workWorldwide
$100k - $120k
...Relay is seeking a Senior Customer Success Manager to join our growing team in... ...teams, and lead sophisticated renewal negotiations — all within... ...and qualify cross-sell and upsell opportunities in partnership... ...with the ability to lead commercial conversations through procurement...CommercialFull timeTemporary work$78.4k - $134.4k
Job Description: The Senior Customer Success Manager, Growth will support the... ...Ensure successful activation, upselling and retention of our... ...Negotiate and activate contract renewals Value Realisation Develop... ...customer satisfaction Commercials Forecast and track key account...CommercialFull timeContract workWork at officeRemote workFlexible hours- ...The RoleWe are looking for a Customer Success Manager who genuinely understands warehouse and logistics... ...signals, and proactive outreach Own renewals for your accounts in partnership with... ...relationships that support Arvist's commercial growthWhat We Are Looking ForYou are...CommercialContract work
- ...ITS Customer Success Manager - Central USJoin to apply for the ITS Customer Success Manager - Central... ...AccountabilitiesManage customer relationships from "new to renew", including onboarding, adoption,... ...with a focus on driving technical and commercial outcomes for both Miovision and the...CommercialRemote workWeekend work
- ...Customer Success Manager Front is the customer operations platform built for B2B complexity, keeping every... ...realization ensuring customers adopt, engage, and renew with confidence. You are proactive, organized, and commercially savvy. You don't wait for churn signals you...CommercialContract workWork at officeImmediate startRemote workWork from homeMonday to FridayFlexible hours
- Levata in Chicago is seeking a Manager, Customer Success & Contract Renewals to execute and improve the renewal process for a portfolio of accounts. This hands-on role encourages detail-oriented individuals eager for leadership growth, collaborating closely with Sales,...Contract work
$135k - $170k
Enterprise Client Success Manager (Chicago) Chicago, IL. Remote About Kalepa: Commercial insurance is a trillion-dollar industry... ..., more confident decisions. Customers see meaningful improvements... ...development team, cross‑sell / upsell, and renewal. In this role, you will be...CommercialWork at officeRemote work- ...At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction... ..., managing both operational (adoption) and commercial (renewals and upsells/expansions) aspects Strong understanding of customer...CommercialImmediate start
- ...enhanced people experiences, and energy management. About the Position The Customer Success Manager is responsible for owning... ...outcomes from go-live through renewal readiness. This role drives... ...outcomes. Expansion identification (non-commercial) Identify and document expansion...CommercialContract work
- Senior Customer Success Manager - SAP BTP (Midwest MU) We help the world run better At SAP, we keep... ...lifecycle ownership from onboarding to renewal, focused on lifetime value and... ...outcomes. Solid understanding of cloud commercial topics: cloud bookings, cloud contracts...CommercialWork at officeWorldwideFlexible hours
$77.7k - $129.5k
...an experienced, relationship-driven Customer Success Manager (CSM) who is passionate about helping... ...of customer partnership and commercial impact—someone who builds trusted relationships... ...opportunities for growth through renewals, upsells, and cross-sell referrals. Key...CommercialRemote workHome office$148.7k - $223.1k
...Executive for the Existing Business team in Chicago, IL. In this role, you'll focus on contract renewals, adopt sales strategies, and manage relationships with existing SMB customers. We're looking for someone with 2+ years of client-facing experience who excels in building...Contract work- AgHires is looking for an Account Executive to manage sales and customer relationships in Chicago. This role involves driving contract renewals, leading sales strategies, and collaborating with internal teams to enhance user success. We're looking for a candidate with over 2...Contract work
$110k - $140k
...contribute to long-term success and retention. Overview... ...for a dynamic and commercially oriented Senior Customer Success Manager (CSM) with deep expertise... ...revenue growth through renewals and expansion, while developing... ...through cross-sell and upsell opportunities. ~...CommercialImmediate startRemote work$144k - $163.2k
The Asana Customer Success Team is at the forefront of the next industrial... .... As a Customer Success Manager for Top Accounts, you are not... ...optimization, and business reviews. Commercial Strategy & Growth:... ...strategic account plans, securing renewals and identifying high‑value...CommercialWork at officeWork from home- Showpad is looking for a Commercial Account Manager in Chicago to drive growth across mid-market customer accounts. You will manage the full... ..., from onboarding to renewal, while identifying new revenue... ...sales teams and supporting their success. #J-18808-Ljbffr Show PadCommercial
$160k - $210k
...technical and business savvy Senior Customer Success Manager, AI Security to drive customer... ...ensure value realization, and lead renewal and upsell conversations for our AI Security platform... ..., and integrations—with strong commercial acumen negotiating renewals and identifying...CommercialWorldwideFlexible hours- ...Insurance Services in Chicago is seeking an experienced individual for customer service and policy management roles. Responsibilities include supporting Producers in new business development, managing renewals, and ensuring accurate client documentation. Ideal candidates...CommercialWork at office
$290k - $340k
...Clarity to Act.” Our customers are large and enterprise... ...As Head of Customer Success, you will own the full... ...(GRR) as the primary commercial accountability of the... ...the annual and in‑cycle renewal process for enterprise... ...ensuring renewals are managed proactively, professionally...CommercialFull timeWork at officeLocal areaShift work- ...An educational technology leader based in Chicago is looking for a Customer Success Manager to oversee a portfolio of 300-350 accounts. This role focuses on driving customer retention, delivering data-driven insights, and implementing scalable solutions for success. Candidates...Remote work
- ...satisfaction, and the overall commercial and strategic health... ...with the ability to manage complex client... ...through cross-sell and upsell of analytics, data engineering... ...health. Drive renewals, multi-year expansions... ...services. ~ Demonstrated success managing and growing...CommercialFull timeContract workRemote workShift work
- ...looking for an Account Manager in Chicago, IL. In... ...role, you will ensure successful delivery of services to clients by creating customized service plans. Your responsibilities... ...proposals and renewals. Ideal candidates will... ...years’ experience in commercial Property & Casualty...CommercialRemote jobFlexible hours
- ...Customer Success Manager As a Customer Success Manager (CSM) at Remarcable, you are the strategic... ...and orchestrating save plans. Renewal Management: Own the renewal lifecycle... ...Identify white space within accounts for upselling new modules or cross-selling to...Full timeFor contractorsWork at office
- ...Keeper Security is seeking an experienced Manager of Customer Success Management to lead our B2B team in the Chicago area. This remote role involves managing a customer success team focused on upselling and driving revenue growth, ensuring client health through strategic...Remote work
$160k - $200k
...market leader - don’t miss it! As a Cato Customer Success Manager , you will be a trusted advisor to our... ...and throughout their journey to renewal. In this role you will inspire and support... ...assessments, managing renewals and upsells Requirements: 5+ year of experience...WorldwideFlexible hours- ...seeking a dynamic and client-focused Customer Success Manager to lead the implementation and ongoing... ...rooted in measurable business value — upsell and cross-sell should feel like a natural... ...at speed. ● Partner with Sales on renewals, expansions, and new logo handoffs — you...Local areaFlexible hours
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