Action Request Specialist - Level 2

Action Request Specialist - Level 2 | Lockheed Martin

Action Request Specialist - Level 2

Aeronautics Company

Florida, Texas

What You Will Be Doing: The DSA LogIT PSP Action Request (AR) Specialist provides technical support and end-to-end management of Action Requests within the LogIT Product Support Platform (PSP). Working closely with engineering, quality, program offices, and other stakeholder groups, the specialist ensures that ARs are triaged, investigated, resolved, and documented promptly and accurately while adhering to quality, security, and compliance standards.

What's In It For You: From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. Learn more about Lockheed Martin's comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.

Basic Qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent work experience).
• Strong analytical and troubleshooting abilities across software and/or hardware domains.
• Previous experience with information technology (IT) system/software development, troubleshooting, analysis, reporting and/or data collection.
• Prior customer support experience (i.e. help desk support, customer-facing roles, trouble-shooting with clients in virtual environment, etc.)

Desired Skills:

• Prior IT system testing, development or customer support/sustainment
• Experience with SQL, JIRA, ServiceFlo, JIRA
• Familiarity with PowerShell, Batch, Java
• Previous experience with Military customers
• Prior F-35 ALIS development, testing, sustainment or user/administrator experience
• Demonstrated Problem-Solving skills

Ability to work remotely:

Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.

Work Schedule:

4x10 hour day, 3 days off per week

Security Clearance:

Secret

LMCareers Business Unit:

AERONAUTICS COMPANY

Program:

F-35

Department:

3OA200:GRS SUST - DSA (TECH)

Job Class:

Product Support

Job Category:

Experienced Professional

City, State:

Fort Worth-TX, Orlando-FL

Zip:

32825, 76137

Relocation/Housing Stipend Available:

Possible

Req Type:

Full-Time

Direct/Indirect:

Direct

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $70,100 - $123,625. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.

Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $80,600 - $139,840. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.