Relationship Manager-Payments-Vice President

Overview You are a strategic thinker, passionate about delivering solutions to clients. You have found the right team. Responsibilities Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction. Execute sales/support strategies in conjunction with other lines of business, including the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery. Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services. Implement and support ongoing client strategy and co‑coordinate cross‑sell opportunities with other parts of JPMorgan Payments Treasury Services. Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business. Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business. Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment. Required Qualifications 8+ years of experience within a strategic relationship management role, business development role, or technology‑related experience. Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients. Experience and comfort level working with C‑suite level client stakeholders. Experience collaborating across multi‑faced financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners. Demonstrated ability to work across cultures with internal teams and external clients. Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills. Travel required – 25%. Preferred Qualifications Bachelor's degree or equivalent experience; MBA desired. Expertise in specialized industries such as fintech, billers, major and specialty retail and vertical knowledge within the payments industry. #J-18808-Ljbffr