Project Manager (Bilingual)

The Project Manager develops and implements cost control measures and service-level standards to ensure compliance with customer specifications and contract requirements across assigned facilities. This position oversees inspections, quality control programs, and inventory management of equipment and supplies. The ideal candidate is an industry professional with strong client relationship management experience and a positive, solution-oriented mindset. The successful candidate will have 3+ years of progressive leadership experience, including business development and operational management within a multi-site service environment. Essential Functions Provide operational solutions and support to clients and internal supervisors. Assist in managing the financial performance of assigned accounts while building and maintaining strong customer relationships. Manage account financial performance and identify opportunities to improve profitability. Direct and oversee employee performance, including coaching, discipline, conflict resolution, and employee development. Demonstrate a strong commitment to safety and service quality. Manage daily activities of supervisors and frontline personnel in a complex operational environment. Implement operational processes and procedures to drive service improvements. Ensure services are delivered according to contract requirements and targeted profit margins. Identify and troubleshoot operational challenges and customer concerns. Manage quality control programs and safety initiatives across assigned facilities. Identify opportunities for additional services or projects that may increase revenue. Ensure compliance with company policies and all federal, state, and local regulations. Ensure timely and accurate submission of required documentation, including terminations, labor variance action plans, and operational reports. Analyze and proactively manage both financial and operational performance across assigned locations. Ensure payroll accuracy and timely submission, resolving discrepancies when necessary. Provide leadership and guidance to Supervisors and Lead personnel assigned to the facilities. Qualifications Bilingual proficiency in English and Korean (required) Bachelor’s degree in Business Administration or related field, or equivalent project management experience 3 – 5 years of progressive management experience within the building services or facility services industry Experience supporting industrial or manufacturing environments preferred Strong communication and customer service skills Highly organized with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Excellent analytical and problem‑solving skills Ability to execute against operational and project plans Demonstrated budget management capabilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis. ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility. Locations Phoenix, AZ, United States Clarksville, TN, United States #J-18808-Ljbffr