Account Specialist

Account Specialist

The Account Specialist will serve as the employer group and third-party contact for issues including but not limited to claims, eligibility, benefit clarification and billing. They will serve as the primary account representative for a select group of accounts, maintaining existing relationships with key decision makers and brokers to facilitate member retention and growth. The Account Specialist will oversee the implementation process for assigned new and renewing accounts. They will provide employer centric service by collaboratively working with all internal departments resulting in employer satisfaction. This role will work directly with Account Managers and employers to plan and internally administer account activities. They will need to understand, interpret and communicate policy and procedures appropriately with internal and external contacts and recognize and appropriately triage sales/product placement issues or opportunities and billing and receivable issues.

Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $24.00 - $27.00 hourly. Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Current Associates must apply internally via the Job Hub.