Collection Specialist

$19 - $23 per hour

BENCHMARK CU SERVICES INC

Houston, TX

Job Description

Benefits/Perks

Entry level position
Full time 40 hrs/week
Mon-Fri day shift (8:00 AM - 5:00 PM)
Hourly pay from $19 - $23
Paid Time Off (Eligibility requirements)
Career Advancement Opportunities

Job Summary

We are seeking a Collection Specialist to join Benchmark CU Services. In this role, you will monitor delinquent accounts to identify outstanding payments and communicate with consumers regarding the collection of those funds. The ideal candidate is dependable, reliable, organized and self-driven with excellent negotiation and interpersonal skills; as well as the ability to work with limited supervision.

Responsibilities

Review accounts to collect and negotiate overdue payments
Research member information and historical data on accounts
Communicate with members regarding overdue accounts and reason for delinquency
Collect payments and provide full resolution to bring account into good standing
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management

Qualifications

High school diploma/GED required
Previous experience as a Collection Specialist or in a similar position and/or financial institution
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure, set & track goals and deadlines
Excellent verbal, written communication and negotiation skills

Apply

Vacancy posted 2 days ago

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