Executive Assistant
National Student Clearinghouse
By joining the National Student Clearinghouse, you can be sure that the work you do now will help shape the future of education and the workforce in the U.S. As the trusted source for higher education data since 1993, the Clearinghouse is the leading provider of transcript and data exchange services, automated enrollment and degree verifications, learner insights and research, and compliance solutions for schools, businesses, and learners nationwide. As a 501(c)(3) nonprofit organization, the Clearinghouse works with nearly 3,600 postsecondary institutions to meet their compliance needs and with thousands of high schools and districts to provide continuing collegiate enrollment, progression, and completion statistics about their alumni. In addition, the Research Center publications inform policymakers and business leaders about student educational pathways. Using our unique combination of data, analytics, and software to drive our mission, security and privacy is paramount. Join us as we continue to invest in our talent and new advanced technologies to unlock the power of data on behalf of all learners. ## About the Role: The Executive Assistant to the CEO serves as a trusted administrative and operations partner to the President and CEO. Reporting to the Senior Director, Executive and Enterprise Services, this role is responsible for managing the President and CEO's calendar, coordinating travel, scheduling meetings, preparing materials, and supporting the daily administrative and program operations of the CEO. The position provides dedicated administrative capacity for the CEO while supporting effective coordination across Board of Directors activities, Executive Leadership Team (ELT) meetings, Leadership Council meetings, and other CEO-sponsored meetings and strategic initiatives. The Executive Assistant coordinates Board scheduling and meeting logistics, assists with the preparation and distribution of materials, and collaborates closely with the Senior Director, Executive and Enterprise Services, who serves as Board Liaison. Success in this role requires exceptional organization, discretion, professionalism, attention to detail, and the ability to manage competing priorities in a fast-paced executive environment. The Executive Assistant serves as a primary point of contact for the President and CEO's schedule and administrative coordination and helps ensure that the President and CEO is well prepared and effectively supported and thoroughly briefed on key strategic initiatives Currently, this is a remote-first position, and this position may be required to periodically work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must reside within a reasonable distance to commute to our office when required. ## How You Contribute: - Demonstrate the Clearinghouse's core competencies: Customer Focus, Optimizes Work Processes, Collaborates, Communicates Effectively, and Be Open and Authentic. - Provide dedicated executive administrative support to the President and CEO. - Manage and maintain complex schedule of the President and CEO, including prioritizing requests, scheduling meetings, resolving conflicts, and coordinating with internal and external stakeholders. - Coordinate domestic business travel, itineraries, accommodations, transportation, and related logistics for the President and CEO and Board members, as needed. - Serve as a primary administrative point of contact for the CEO and maintain professional interactions with Board members, executives, employees, and external stakeholders. - Coordinate scheduling, logistics, travel, and meeting support for Board of Directors and committee meetings in partnership with the Senior Director, Executive and Enterprise Services. - Assist with the preparation, formatting, organization, and distribution of Board, ELT, Leadership Council, and executive meeting material . - Support meeting logistics for CEO-sponsored meetings, ELT meetings, Leadership Council meetings, executive retreats, and other leadership forums. - Manage the President and CEO's expense reports, reimbursements, invoices, and related administrative documentation in accordance with organizational policies. - Support the tracking of the President and CEO's commitments, action items, follow-up activities, and meeting deliverables as assigned. - Prepare and format correspondence, agendas, and executive communications using Microsoft Office applications. - Coordinate catering, room reservations, audiovisual requirements, guest access, and meeting setup for President and CEO and Board meetings. - Maintain confidential executive, Board, employee, and organizational information with the highest degree of discretion and professionalism. - Partner with Conferences and Events and Facilities and Administrative Services staff to support the seamless execution of Board meetings, executive events, and leadership gatherings. - Provide backup administrative support to ensure continuity of executive operations. - Support special projects, strategic initiatives, and administrative activities assigned by the Senior Director, Executive and Enterprise Services and/or the CEO. - Maintain accurate electronic and administrative records related to President and CEO operations and Board activities. Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. ## What You Bring to the Table (Minimum Qualifications): Bachelor's degree in any field of study. A combination of education and experience including military service will also be considered. 5 years of progressively responsible administrative support experience, including providing direct or general administrative support to C-level executives. Demonstrated experience coordinating complex executive calendars, travel, meetings, and communications; supporting executive leadership and governance-related meetings; handling confidential information; and effectively managing multiple priorities in a fast-paced environment. Advanced proficiency in Microsoft Outlook, including management of complex executive calendars, scheduling across multiple stakeholders and time zones, meeting coordination, inbox management, and travel itinerary planning. Advanced proficiency in Microsoft Word, PowerPoint, Excel, Teams, and other collaboration tools, including preparation, formatting, and maintenance of executive correspondence, presentations, reports, meeting materials, agendas, spreadsheets, and related documents. Demonstrated expertise in executive calendaring, meeting logistics, and coordination of high-priority activities involving executive leadership, Board members, committees, and external stakeholders. Strong organizational, prioritization, and time-management skills with the ability to manage multiple competing priorities and deadlines in a fast-paced environment. Excellent written, verbal, and interpersonal communication skills with the ability to interact professionally and effectively with individuals at all levels of the organization. Ability to exercise sound judgment, discretion, and professionalism when handling confidential, sensitive, and proprietary information. Strong attention to detail, accuracy, and follow-through in the preparation and management of executive communications, schedules, and related materials. Demonstrated ability to build and maintain effective working relationships with senior ex National Student Clearinghouse
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