IT Quality Assurance Analyst

IT Quality Assurance AnalystThe IT Quality Assurance Analyst provides the means and measures for testing all aspects of a software solution, both functionally and technically, to meet the requirements and overall quality of the intended solution. As an IT Quality Assurance Analyst, you will be part of a team responsible for testing our state-of-the-art web-based judicial case management system and developing functional tests, regression tests, integration tests, as well as employing issue resolution tracking. This is an exciting opportunity to be part of a dynamic team with a well-established test automation infrastructure and software quality assurance test process throughout the development cycle.The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.Position QualificationsWe recognize your time is valuable, so please apply if you meet the following required qualifications:Bachelor's degree in Computer Science, Computer Information Systems, Information Technology, or a closely related fieldOR An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basisOur Preferred Candidate has:Three years of experience as a QA Functional TesterKnowledge, skills, and abilities:Knowledge of:Analyzing new product features and business requirements to develop, maintain and execute in-depth test cases in Azure DevOpsSkill in:Defect tracking systems (Azure DevOps) and clearly documenting defectsReviewing, analyzing, and evaluating informationUtilizing test automation to increase test coverageAbility to:Be proactive, prioritize, and work with flexibility while meeting goals and deadlinesWork efficiently with minimal supervision, highly motivated self-starterWork in a highly collaborative team environmentCreate test plans and articulate successful measures for evaluating software in the development phase of a projectProblem-solve a variety of situationsCommunicate with both business and technical staffLeverage AI tools to generate effective, high-quality test cases with strong positive and negative coverage, ensuring thorough validation of application functionality and edge casesEssential Job Tasks(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)Participates in the development of test plans, test cases, and execution of test scripts to ensure the delivery of quality software and information systems.Identifies and documents errors and inconsistencies in the functionality, usability, and performance of software.Provides software quality assurance support to multiple software development and maintenance projects by creating, executing, and maintaining functional test cases.Executes and analyzes automated test reports, communicates test results, and ensures proper coordination and communications with customers and internal staff to identify and resolve customer problems and concerns associated with supported software applications.Translates business and functional requirements into test cases and ensures they meet the business and system requirements, fulfill end-user requirements, and identify existing or potential issues as well as maintaining a regression suite of test cases.Ensures test coverage accounts for positive and negative scenarios, cross-browser testing, mobile, integration testing, white box and black box testing as well as functional testing for both internal as well as external systems/websites.Develops, maintains, and executes project-related test scenarios and validates user stories and bugs using Azure DevOps.Conducts post-deployment verification through either automated smoke testing or manual verification.Occasionally responsible for training and second-level production support and QA Analysts.Performs additional responsibilities as assigned.Working conditions:While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.