Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Porter Ranch, is a family owned franchised location, recognized for its welcoming atmosphere, skilled therapists and as a great place to work! We are seeking a Spa Membership Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service and selling skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Responsibilities Meet membership sales goals Detailed knowledge of the menu of services – don’t worry, we’ll train you! Provide excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned Have fun! What’s in it for you? Competitive Compensation - hourly wage PLUS generous commissions . Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards? Qualifications Having a high school diploma or equivalent is required. College preferred. 18 years old or older Be exceptionally organized and have great attention to detail Be a strong team player with the ability to work independently with minimal supervision

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