Business System Analyst Seniors

Business Systems Analyst Senior

FIS Management Services, LLC seeks Business Systems Analyst Seniors in Jacksonville, FL to elicit, analyze, communicate, and validate business and user requirements for systems, processes, and policies. Translate these needs into functional and technical specifications that define what the system or service must deliver, including identifying new or updating architectural changes, determining code logic for custom changes, and specifying necessary configurations. Requires the use of specialized knowledge of FIS technologies to define system scope and objectives through research and an understanding of business and industry needs. Will design or adapt procedures to solve complex problems, taking into account system limitations and desired outcomes. Apply proprietary tools to document and translate business needs into system requirements. Influence stakeholders on priorities, technology choices, and vendor selection. Analyze trends, best practices, and vendor offerings to align with business strategies and identify improvement opportunities. Estimate the costs and benefits of solutions to assess return on investment and re-engineering processes for greater efficiency. Document system interactions and assess the impact of changes on users and clients. Will write and execute test plans, verify system integrity, and train users while mentoring junior analysts.

Bachelor's degree or foreign equivalent in Electronic Engineering, Computer Engineering or a related field and six (6) years of progressively responsible experience in the job offered or a related occupation: developing process interface logic, mapping request/response messages, monitoring statistics using SQL queries, and implementing pre-edit programming for automation and code load orchestration; Preparing test cases for delivery to the development team for unit testing and to the quality assurance team for integration testing, ensuring alignment with business and system requirements; Identifying stakeholders, defining product vision, scoping project work, adapting plans, creating statements of work, coordinating signoff, initiating projects, planning execution, establishing backout plans, obtaining approvals, and managing production installation; Utilizing financial network simulators (Mastercard/Visa/FIS ISO) for transaction scenario testing; Using Linux and Mainframe systems for batch processing; Working with Connex on HP Nonstop for code logic analysis and database configuration; Performing code load and transaction monitoring; Managing ServiceNow tickets, JIRA, BMC, and Copilot; Creating project plans and roadmaps using spreadsheets and workbooks, analyzing performance metrics, identifying inefficiencies, and proposing improvements to enhance delivery speed and quality. Telecommuting and/or working from home may be permissible pursuant to company policies.

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FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

If you are made a conditional offer of employment, you will be required to undergo a drug test. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.