Treatment Coordinator

Overview

Monarch Dental, supported by Smile Brands, is seeking an experienced Treatment Coordinator to join our team in Plano, TX. This role is ideal for a confident, patient-focused professional who excels at communication, case presentation, and helping patients move forward with recommended dental treatment.

Position Overview

The Treatment Coordinator plays a key role in the patient experience by bridging clinical recommendations and patient understanding. You will work closely with providers and the front office team to present treatment plans, coordinate financial arrangements, and ensure patients feel supported and informed throughout their care journey.


Schedule (days/hours)

M-Th / 8am-5pm
Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review recommended procedures, costs, and insurance benefits with patients
• Coordinate financing options and facilitate case acceptance
• Collaborate with doctors and clinical team to ensure treatment accuracy and consistency
• Schedule and manage patient treatment appointments
• Maintain detailed and accurate patient records in the practice management system
• Follow up with patients regarding outstanding treatment plans
• Deliver an exceptional, compassionate patient experience

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Compensation

$19-$23/hour
About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.


Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at View email address on click.appcast.io