Onsite Coordinator

Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 4,000 licensed EMTs, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation. The Onsite Transport Coordinator acts as a liaison between Superior and the Hospital, communicating and continuing to develop to the ever changing transport needs of the hospital. The Onsite Transport Coordinator also works as support staff for the transfer center, discharge planners and social workers assisting with arranging and expediting transports coming into and leaving the hospital. Responsibilities Exemplary service to all customers, internal and external Initiative and Accountability Responsiveness Schedule and organize different levels of transportation, determining level of care required based upon patient needs Prioritize transports to maximize discharge turnover Request billing information and required documents Respond to common inquiries and forward issues and complaints to appropriate level Assist in organizing patient belongings and patient paperwork for transport Assist in obtaining necessary billing information, documents and payment as required by protocol Demonstrates knowledge and compliance regarding ambulance and medicar scope of practice, specialty and billing procedures Qualifications Minimum six months related experience Ability to maintain composure in an emergency and high stress situations Track record of excellent customer service Detail-oriented Maintain a positive and professional attitude at all times Benefits Flexible scheduling – full or part-time Competitive compensation Health/dental/life insurance Tuition reimbursement Opportunity for Career Growth Superior Ambulance Service is committed to attracting and retaining the best talent. We are an affirmative action/Equal Opportunity employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/V/D Salary Range USD $17.00 - USD $22.00 /Yr. rates offered based on years of experience #J-18808-Ljbffr Superior Ambulance Service