Benefits and Leave Specialist

GENERAL PURPOSE

Under administrative direction of the Benefits Manager and Department of People Operations (DPO) Director, this at-will position within the home office is responsible for supporting the Benefits Manager in the administration of all employees' benefits programs and leave of absences processes, including medical, dental, vision, life insurance, short and long-term disability, retirement plan, and worker's compensation; and oversight for the recording and recordkeeping associated with benefits and leaves.

ESSENTIAL DUTIES AND RESPONSIBILITIES- (ILLUSTRATIVE ONLY)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Assists Benefits Manager in the administration of employee benefits program such as health insurance, disability insurance, life insurance, workers compensation, employee assistance, retirement, leave of absences, and other plans.
• Assists Benefits Manager with implementation of renewal of contracts with benefit plan providers, auditors, and consultants.
• Prepares and communicates information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures.
• Responsible for orienting new hires on the benefits programs and ensuring their timely enrollment.
• Assists the Benefits Manager in coordinating the annual open enrollment period.
• Communicates with external vendors, plan providers, vendors, auditors, and consultants to ensure and troubleshoot employee enrollments and terminations.
• Assists with reconciling of monthly billing from health vendors for submission to Accounts Payable.
• Prepares, analyzes, and enters benefits data into the HRIS system, including interfacing with payroll with appropriate reports, uploads, and deductions.
• Administers and tracks leaves of absence under FMLA/CFRA/PDL laws, ensuring staff eligibility, verifying qualifying events, assigning leave, including record keeping and invoicing.
• Work with DPO staff to provide 'as needed' training to staff on leave of absence and worker's compensation protocols/laws.
• Maintains agency compliance with ERISA, Worker's Compensation, COBRA, and medical leave laws.
• Monitors and accurately updates all leave status tracking in HRIS system.
• Enters appropriate paid leave and approves all timecards for employees out due to leave of absence or worker's compensation injuries.
• Administers and tracks all worker's compensation claims providing support to DPO Generalists as needed.
• Interacts effectively with broker representatives, vendor representatives and worker's compensation claim adjusters in pursuit of benefits and worker's compensation claims administration.

QUALIFICATIONS

MINIMUM:

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or an accredited GED program; four (4) plus years of human resources experience with varied administrative responsibility; two (2) years of experience in benefits management.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS

• California driver's license & current vehicle insurance/registration if driving; and,

• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule: Mon - Fri 8:30 am - 5 pm

Compensation: $29 hr - $32 hr

KNOWLEDGE AND ABILITIES

Knowledge Of

• TPCP procedures, rules and regulations and related documents governing DPO.

• Federal and state fair employment laws, regulations and related legislation including Equal Employment Opportunity, Americans with Disabilities Act and FEHA, Fair Employment Act, ADEA, FMLA/CFRA, etc.

• TPCP organization, operations, policies, and mission, vision and values.

• Principles and practices of sound business communication.

• Applicant Tracking and Human Resources Information Systems.

• Standard business software, including word processing and spreadsheet programs.

Ability To

• Use common computer software including Word, Excel, and Outlook.
• Act with dependability and trustworthiness.
• Work quickly and accurately.
• Self-motivate and work independently with minimal supervision.
• Communicate effectively both orally and in writing with staff, families, community agencies and professionals using the best principles of customer service.
• Problem solve and make sound decisions within the bounds of agency policy and procedure.
• Focus on details.
• Be well organized, self-disciplined and flexible around rapidly changing schedules and workload demands.
• Work effectively under pressure and with distractions.
• Organize time, workload, and materials and follow a systematic method of task performance.
• Work as a member of a team.
• Get to multiple locations typically via car.
• Perform crisis intervention strategies.

SKILLS

• Benefits management

• LOAs

• Data entry

• Compensation claims

• Decision-making

• Self-discipline

• Organization

• Emotional intelligence

• Communication

• Stress-management

• Conflict-management

MENTAL AND PHYSICAL DEMANDS

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical skills; perform highly detailed work under intensive deadlines on multiple, concurrent tasks; work with constant interruptions, and interact with TPCP management, administrators, staff, applicants, representatives of external agencies and others encountered in the course of work.

Essential Physical Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to sit; talk or hear, both in person, and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to walk and stand and lift up to ten pounds. Additionally, specific vision abilities required by this job include close vision and the ability to adjust focus.

Move around occasionally, stand occasionally, sit frequently, twist at waist or neck occasionally, twist at neck occasionally, use fine finger manipulation frequently, use simple grasping occasionally, use power grasping seldom, reach with either hand occasionally, reach above shoulder height seldom, reach at shoulder height occasionally, lift less than 10 pounds occasionally and more than 10 pounds seldom, carry any weight over 10 feet seldom, bend at waist seldom, travel occasionally.

There are no unusual conditions. Typically, the noise level in the work environment is moderate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.