Intake Coordinator

Intake Coordinator

We are a leading provider of home health services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as Intake Coordinators and help our patients live happier and healthier lives.

What We Offer:

• Make a difference every day in the lives of those who need our help the most
• Competitive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work-life balance

Responsibilities

Ensure all intake data for admissions requests are collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements

Obtain all necessary information (e.g., demographic, financial, clinical, and other pertinent data) through contact and/or interview with referral agency, patient, and/or patient representative

Verify patient insurance through payer websites, phone calls and any other means available

Perform clerical work (e.g., document management)

Prepare and maintain patient charts as per non-clinical functions

Utilize appropriate systems to track all incoming new patients and the status of their paperwork and benefits information

Maintain and update EMR platforms appropriately and in a timely manner

Coordinate the facilities, hospitals, and other referral sources to ensure accurate and timely information is received and the patient is promptly scheduled with an appropriate provider

Maintain geographic scheduling for assigned practice/providers

Promote efficiency of admission process by answering phones and reporting issues to supervisor as needed

Track all referrals in the computer system and compile statistics monthly and/or as requested

Represent department and organization in a professional and positive manner

Participate in scheduled department meetings

May perform other duties as needed and/or assigned

Qualifications

Education and Experience

High school diploma or equivalent, Associate's degree preferred

Active state RN or LPN license

Two years or more of experience in similar role preferred

Possess extensive knowledge of all types of insurances such as Medicare, Medicaid, PPO, HMO, and Advantage plans

Skills and Abilities

Excellent communication and customer service skills

Excellent organizational and time-management skills

Proficiency with Office 365 suite

Eligibility for certain benefits may depend on employment status

CareRing Health, LLC is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.