Regional Business Manager, New York

Job Summary

The Regional Business Manager (RBM) is responsible for driving sales performance and revenue growth across 5-7 Chapter Aesthetic studios within an assigned region.


This role serves as the primary owner of regional revenue performance, accountable for delivering sustained topline growth, improving studio sales productivity, and building a high-performance sales culture.


The RBM is a hands-on sales leader who spends significant time in studios driving data-driven strategy, disciplined execution, and advanced sales coaching to elevate conversion rates, maximize average ticket value, increase membership penetration, and expand guest lifetime value.


Success in this role is measured by revenue attainment, profitability, and the development of high-performing leaders within the New York region.

Status : Full-time

Salary : Starting at $90K+ depending on experience, plus added earning potential through monthly incentive pay based on regional performance

Essential Responsibilities

Regional Revenue Ownership

• Full accountability for regional achievement of monthly, quarterly, and annual topline revenue targets across assigned studios.

• Monitor and analyze studio-level KPIs including conversion rate, average ticket, membership sales, package mix, and retention.

• Conduct monthly business reviews with Studio leadership focused on sales results and performance improvement opportunities.

• Identify underperforming metrics and implement corrective action plans.

Field Coaching & Sales Development

• Lead, coach, and hold accountable 5-7 Studio Managers and Managing Clinical Directors as primary performance drivers within their studio,

• Model and reinforce the Chapter consultative sales system (CARES).

• Conduct structured sales observations, role plays, and coaching sessions to improve close rates and sales effectiveness.

• Develop Studio Managers and Managing Clinical Directors as studio leaders and hold them accountable for team performance.

• Develop and implement individualized performance improvement plans when needed

• Lead weekly studio leadership meetings focused on cascading critical communication, providing education and collaboration amongst studios.

Team & Culture Leadership

• Foster a performance-driven culture centered on revenue growth, accountability and exceptional guest experience.

• Partner with Recruiting to assess, hire and develop high-performing sales talent.

• Build and maintain a strong regional bench to support growth.

• Drive team engagement and retention through clear expectations, consistent performance management and a culture of appreciation and recognition.

Operational & Cross-Functional Support

• Partner with Studio leadership to align staffing levels and clinical capacity with sales goals.

• Collaborate with Inside Sales to maximize conversion of leads.

• Support implementation of company initiatives, promotions, and campaigns.

• Respond to escalated issues as needed to protect guest experience and revenue.

Requirements/Qualifications

• Bachelor's degree preferred.

• 3-5 years of multi-unit sales leadership experience in high-growth service environments. Experience in aesthetics, healthcare, retail, or premium consumer services preferred.

• Demonstrated success leading distributed teams to exceed revenue targets.

• Advanced coaching capabilities in consultative selling.

• Comfortable working in a fast-paced, performance-driven environment.

• Willingness to travel up to 70%.

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty. As part of TAG - The Aspen Group - we are redefining the guest experience: making confidence accessible, care personalized and results remarkable.

Ready to lead a team that changes lives through confidence?

Apply now and start your best Chapter yet.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.


TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Salary : Starting at $90K+ depending on experience, plus added earning potential through monthly incentive pay based on regional performance

Chapter, is part of TAG-The Aspen Group's family of healthcare brands.

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