Business Office Manager

Sign‑On Bonus: $10,000 Are you a business office manager with experience in skilled nursing accounts receivable? When you join us as the Business Office Manager at Regency at Whitmore Lake, you’ll manage day‑to‑day office functions and provide assistance to guests and families with billing and insurance questions. Benefits Competitive pay Life insurance 401(k) with matching funds Health insurance AFLAC Employee discounts Tuition reimbursement SPOTLIGHT, a virtual community and rewards program exclusive to Ciena staff In addition, we help advance your career with tuition reimbursement, discounts and other support. Responsibilities Managing the facility accounts receivable system. Recording daily collections of cash receipts and depositing to appropriate accounts. Establishing and maintaining communication with patients and family members responsible for payment for patient care services. Generating timely billing of all payer classes for claims generated by the facility. Reviewing Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis claims. Recording deposits and withdrawals in Resident Trust. Closing Resident Trust accounts timely and completing monthly bank reconciliations. Processing Medicaid applications. Education and Experience Minimum high school diploma or equivalent; some college or technical training preferred. Minimum 3 years of experience in A/R for long‑term care is preferred. Knowledge of PCC is helpful. About Ciena Healthcare Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves the best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who share that commitment, Ciena is the place for you! #J-18808-Ljbffr