Forward Deployed Engineer

Job Description

We’re partnering with a high-growth technology company that is building software and AI solutions for businesses across complex, technical industries.

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They’re looking for a Forward Deployed Engineer with 5+ years of experience to work directly with customers, identify high-impact technical problems and build solutions that drive measurable outcomes.

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This is a true FDE role - combining software engineering, product thinking and customer engagement . You’ll take ownership from initial discovery through to production, working closely with users to understand their workflows, identify opportunities for automation and AI, and build practical solutions that solve real problems.

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What You’ll Do

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• Work directly with customers to understand their workflows, challenges and technical requirements
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• Identify high-value opportunities for automation, AI and custom software
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• Own the full lifecycle from discovery and scoping through to development, deployment and iteration
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• Build and ship production software that is used directly by customers
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• Translate ambiguous customer problems into clear technical and product decisions
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• Run working sessions, gather feedback and continuously improve solutions based on real-world usage
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• Debug and iterate on software in production
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• Build strong relationships with technical and non-technical stakeholders
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• Feed customer insights back into wider product and engineering strategy
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• Operate with significant autonomy, making decisions around what to build, how to build it and where to focus
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What We’re Looking For

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• 5+ years of full-stack product engineering experience , ideally with customer-facing or forward-deployed experience
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• Strong experience building and shipping production software
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• Excellent communication skills and the ability to build trust with non-technical users
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• Strong product instincts and the ability to turn ambiguous problems into practical solutions
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• Comfortable working directly with customers and operating in unfamiliar environments
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• Able to move quickly from discovery to working software without extensive hand-holding
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• Experience with modern web development, cloud infrastructure and APIs
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• Experience applying AI/LLMs, RAG, agents or automation to real-world business problems
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• Willingness to travel regularly to customer sites
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• A strong technical signal through either recognised startup experience, founding/founding-engineer experience or a strong technical academic background
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If this sounds like you, please apply with your latest CV and we will be in touch to discuss the role further.

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