Receptionist

Job Description

Job Description

We are looking for a detail-oriented Receptionist to support daily front-desk operations for a nonprofit organization. This contract position is ideal for someone who presents a welcoming presence and can create a positive experience for visitors, callers, and staff. The role involves managing a busy reception area, handling incoming calls through a multi-line phone system, and providing dependable administrative support in a business-casual office environment.

Responsibilities:
• Welcome guests, employees, and community visitors in a courteous and attentive manner while maintaining an organized front-desk area.
• Answer and route incoming calls using a multi-line switchboard, ensuring messages are handled accurately and promptly.
• Provide general administrative assistance such as monitoring common office needs, supporting basic clerical tasks, and helping maintain smooth day-to-day operations.
• Respond to routine inquiries from callers and visitors, directing requests to the appropriate team members or departments.
• Keep reception and shared spaces presentable and aligned with workplace standards for an organized office setting.
• Support scheduling, coordination, or check-in activities as needed to help the office run efficiently.
• Communicate clearly with staff and external contacts to ensure timely follow-up and consistent front-office service.• Previous experience in a receptionist, front-desk, or customer-facing administrative role.
• Ability to manage a multi-line phone system with confidence and accuracy.
• Detail-oriented presentation and strong interpersonal skills suited to a public-facing environment.
• Clear verbal communication skills and a dependable approach to handling routine office responsibilities.
• Comfortable working onsite in Oakland, California in a business-casual setting.
• Strong organizational skills with the ability to balance walk-in traffic, phone activity, and administrative tasks.
• Spanish language skills are a plus, but not required for this short-term assignment.