Dimensions Memory Care Program Manager - Assisted Living

The Dimensions Memory Care ManagerThe Sanctuary of St. Cloud is an affordable, friendly senior living community. We are located near Highway 10 and County 23 in St. Cloud, MN. Our beautiful community hosts 101 Assisted Living and 36 Memory Care apartments. Our residents enjoy worry-free living in a warm and friendly community with services to meet their individual needs. Managed by Ebenezer, Minnesota's largest senior living operator.The Dimensions Memory Care Manager is accountable for implementing the Dimensions Program, encouraging participation and ownership from all staff. Manages and supervises the programmatic, physical and educational operations of Dimensions Community in meeting the dementia resident's/family's needs and expectations. Collaborate with the interdisciplinary team and provides education to staff/families to adequately equip them to interact effectively with residents experiencing dementia.Team Leadership & DevelopmentLead and support staff, volunteers, and students within the Dimensions community.Partner with the Director of Health Services RN, Executive Director of the Building on staffing, employee orientation, training, performance, and development.Provide coaching, mentorship, feedback, and guidance to the care team.Support staffing and resource decisions to promote effective, high-quality care.Dimensions Program LeadershipServe as the site's Dimensions Champion, promoting person-centered approaches for residents living with dementia.Lead ongoing development and implementation of the Dimensions program.Coach staff and volunteers on best practices, meaningful engagement, and dementia care approaches.Collaborate with nursing and the care team to incorporate resident assessments and individualized needs into care planning.Promote psychosocial approaches such as music, aromatherapy, massage, and other non-pharmacological interventions.Support the Care Partner Support Group and communicate program updates with families.Resident Engagement & ProgrammingDevelop and oversee engaging activities and programs based on residents' interests, abilities, and psychosocial needs.Create monthly activity calendars and coordinate day-to-day programming and outings.Encourage resident participation while promoting independence and quality of life.Coordinate with Activity Assistants, Resident Assistants, the Activities Director, and other departments to ensure successful programming.Evaluate resident engagement and program effectiveness and introduce new ideas to enhance the community experience.Resident & Family ExperienceBuild strong relationships with residents, families, staff, and community partners.Respond to concerns and monitor satisfaction feedback to identify opportunities for improvement.Participate in resident/family tours and support the admission and placement process.Maintain communication with families through newsletters and other program updates.Operations & Budget ManagementPartner with the Executive Director and Director of Health Services to develop and monitor the Dimensions budget.Maintain accurate financial and program records.Monitor occupancy and support marketing initiatives designed to maintain a strong community census.Keep marketing materials current and coordinate marketing/PR activities as needed.Transportation & SafetyDrive the Ebenezer van/bus for resident outings and ensure a safe, positive experience.Follow all transportation, emergency, infection control, and safety procedures.Complete required vehicle documentation and promptly report accidents, violations, or safety concerns.Required QualificationsA.A./A.S.less than 1 yearDrivers License (in good standing)Must be insurable under the employer's/communities Auto Insurance CoverageMedical Exam CertificationMust be at least 18-years oldMust complete and pass in-house transportation curriculum course and pass driving evaluation. within 30 DaysPreferred QualificationsBachelor of Arts1 yearBenefit OverviewEbenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: DisclaimerAn individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.EEO StatementEEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status