Desktop Support Technician
Sira Consulting, an Inc 5000 company
Responsibilities Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end‑user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad‑hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop‑floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi‑Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills Education Bachelor’s degree in IT, Computer Science, or related field (or equivalent hands‑on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience 2–5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills Desktop / laptop / imaging / Paas lifecycle Networking (switches, WAPs, VPN, Wi‑Fi troubleshooting) Printers, peripherals, and shop‑floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful “figure it out” attitude — you enjoy variety and learning new systems quickly Team player who can mentor others and elevate intelligently as needed Other Requirements Valid driver’s license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on‑call rotation and occasional after‑hours/weekend work #J-18808-Ljbffr Sira Consulting, an Inc 5000 company
$28 - $35 per hour
...US 3 days ago Requisition ID: 1136 Salary Range: $28.00 To $35.00 Hourly The Quatela Center is seeking an experienced Desktop Support Technician to support daily operations. The Desktop Support Technician is responsible for providing technical assistance and support...SuggestedHourly payFull timeWork experience placementWork at officeRemote work- ...mission-driven organization in the Rochester area is hiring an IT Support Technician to provide hands‑on and remote support to employees across... .... What We Are Looking For At least one year of help desk, desktop support, or IT support experience. Experience supporting...SuggestedFull timeLocal areaRemote workMonday to Friday
$68.5k - $127k
...technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title Desktop Support Technician Job Code 40828 Job Location Rochester, NY Job Schedule 9/80: Employees work 9 out of every 14 days - totaling 80 hours...SuggestedWork at officeLocal areaRemote workFlexible hours$35 per hour
...This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. This is a 1099/per call position Pay is based...SuggestedLocal areaMonday to FridayDay shiftWeekday workBC Tech Pro
Rochester, NY3 days ago- ...leading efforts to mitigate system and network vulnerabilities, supporting existing security systems, and working with third party... ...desired. Hands on experience with industry standard server and desktop virtualization technologies; anti-virus, malware, and intrusion...SuggestedWork experience placementWork at officeRemote workMonday to FridayFlexible hours
Reliant Community Federal Credit Union
Rochester, NY4 days ago $18 - $28 per hour
...NY. This role is a first line of defense in providing technical support to our clients and offers opportunity for personal and... ...) and common productivity software. Intermediate level Windows desktop OS skills. Intermediate level Apple macOS skills. Beginner–Intermediate...Hourly payFull timePart timeRemote workCE-Technologies , Inc
Rochester, NY4 days ago$33.63 - $43.27 per hour
...This role combines hands‑on systems administration and end‑user support with strategic technology planning and innovation leadership.... ...permissions, account administration). Deploy and support laptops, desktops, mobile devices, and peripherals. Perform patching, upgrades,...Hourly payCasual workWork at officeRemote workAfternoon shiftComTec Solutions
Rochester, NY4 days ago$65k
As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve day-to-day IT issues across email,... ...through a shared queue on time and on SLA. You'll troubleshoot desktop, end-user, and Microsoft 365 problems for our traditional IT services...Innovative Solutions
Rochester, NY3 days ago$81.6k - $100k
...Essential Duties & Responsibilities Creates, tests, documents, deploys, and supports software applications for multiple products and platforms Supports software solutions by studying information needs; conferring with users; studying systems flow, data usage, and...Work experience placementWork at officeRemote workRochester Institute of Technology
Rochester, NY2 days ago$23.6 - $24.93 per hour
...IT Support Technician The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in...Hourly payAnthony L. Jordan Health
Rochester, NY3 days ago$24 - $28 per hour
*Help Desk Technician - Level 1* *Location:* Rochester, NY | On-Site *About the Role* A Rochester-based organization is looking... ...for a Level 1 Help Desk Technician to join a small, high-volume support team. This is a great opportunity to build your IT career with...Contract workTemporary workRemote workShift workTEKsystems
Rochester, NY3 days ago$21.63 - $31.25 per hour
...direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics... .... This role provides tier-1 and tier-2 support to employees across corporate and... ...support (onsite and remote) for Windows desktops/laptops, Chrome devices, and mobile scanners...Hourly payRemote workShift workBeyond TalentEdge
Rochester, NY1 day ago- ...IT Support Technician L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.... ...phone, or in-person, providing first-line troubleshooting for desktops, laptops, printers, scanners, and other peripherals. Handle...Work at officeRemote work
L3Harris Technologies
Rochester, NY5 days ago $30 - $32 per hour
...escalating issues. Should have hands-on Systems Administrator experience ideally in medium / large companies with SCCM experience (Support Level 2 and 3), experience working on medium / large datacenters: +200 Server also ideal. Responsibilities: Develop and maintain documentation...Full timeRemote work- Η Trade Logistics , μέλος του Ομίλου FOURLIS , αποτελεί τον εξειδικευμένο πάροχο logistics του Ομίλου, υποστηρίζοντας καταστήματα όπως IKEA, INTERSPORT, και Holland & Barrett στην Ελλάδα και τα Βαλκάνια, καθώς και τα e‑shops τους. Με εγκαταστάσεις σε Σχηματάρι και Οινόφ...Work at office
$50k - $58k
...Responsibilities Be the first line of defense in providing technical support clien tsTroubleshooting software glitches, resolving network... ...) and common productivity softwa re.Proficient with Windows desktop OS ski llsProficient with Apple MacOS ski llsExperience with Windows...Work at officeLocal areaRemote work- Overview The System Administrator II is responsible for implementing and supporting all aspects of the public and private cloud environment that provides hosted voice and communications services to CallTower customers. This person will be a member of a team whose focus...Work experience placement
$18.5 per hour
...Job Description Job Description Technical Support Representative At Kelly®, we believe in supporting those who want to keep growing, learning, and evolving. We’re excited to offer a new opportunity for a Technical Support Representative to join a premier pharmaceutical...Hourly payLong term contractContract workTemporary workWork at officeLocal areaMonday to FridayKelly Services
Rochester, NY3 days ago- Job Description Job Description An emerging high-tech laser material processing company in Rochester, NY is searching for motivated and talented technical staff members to bring world-class scientific discoveries to real-world applications. With the technologies that...Work experience placementWork at office
ALCHLIGHT LLC
Rochester, NY8 days ago - ...connecting communities for today and for whatever comes next. If this excites you, come and join our team. The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing...Work experience placementWork at officeFlexible hoursNight shift
GoNetspeed
Rochester, NY5 days ago - ...sharp Windows Systems Administrator to join a growing IT team supporting a complex and modern infrastructure. This is a hybrid role based... ...: Someone currently working as a System Administrator (not Desktop or Service Desk) in a medium or large enterprise Experience supporting...Full timeRemote work2 days per week3 days per week
New York Technology Partners
Rochester, NY4 days ago $40k - $55k
...daily basis. Duties & Responsibilities: Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing... ...Provide internal end-user support and training for Windows-based desktops, software and peripherals Generate and update support...Work at office$90k - $110k
...As the Field Applications Specialist for Leica Biosystems, you will be responsible for providing in-field technical applications support for our current and “next generation” range of automated instrumentation and reagents, while achieving Leica regional sales and profitability...Remote workWork from homeFlexible hoursNight shiftDanaher Corporation
Rochester, NY1 day ago- ...Position Summary The Technical Sales Associate supports business development, customer engagement, and sales activities for Syntec Optics' advanced optics, photonics, and precision manufacturing solutions. This role works closely with customers, engineering, operations...Work at office
Syntec Optics
Rochester, NY3 days ago - ...preferred. ~1-3 years of technical experience required ~1-3 years of customer service experience required ~ International customer support experience preferred. ~ Ability to converse with users in Spanish and Portuguese is highly desirable. Additional...Remote work
GLC Business Services
Rochester, NY3 days ago - ...entry, ensuring equipment is available, and performing diagnostic testing. Candidates with knowledge of medical terminology and procedures will be preferred. This position offers a supportive work environment aimed at delivering quality patient care. #J-18808-Ljbffr...Full time
ROLE
Rochester, NY5 days ago $20 - $21.67 per hour
*Position Summary* The Help Desk Technician II provides first and second-level technical support for hardware, software, application, and infrastructure-related issues... .... * Troubleshoot and resolve problems related to desktops, laptops, printers, peripherals, operating...Contract workTemporary workWork experience placementTEKsystems
Pittsford, NY9 hours ago$20 - $23 per hour
...so, our company is looking for you. As a professional and motivated apprentice you will learn the skills of an appliance service technician. After successfully completing our training program, you will be assigned a vehicle to run calls solo beginning a strong career as...ApprenticeshipWork at officeAppliance Service Works Inc.
Rochester, NY16 days ago$18.1 - $19.75 per hour
...Technician I Provides direct or indirect patient care in accordance with treatment plans as determined/delegated by a licensed nurse. Responsible to execute tasks and skills with quality and safe care. All interactions must be aligned with the overall expectation of...Rochester Regional Health
Rochester, NY4 days ago$33.17 per hour
...Job Description Job Description Technician I, Garage Days Alignments Reports To: Fleet Maintenance Supervisor Salary Range:... ...repairs, inspections, and preventive maintenance on buses and support vehicles. Why Join RTS? Staying Healthy Medical, Dental...Hourly payWeekly payWork experience placementLocal areaFlexible hoursRegional Transit Service
Rochester, NYa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!
- desktop support analyst Rochester, NY
- desktop support Rochester, NY
- IT desktop support Rochester, NY
- technology support Rochester, NY
- fresh support Rochester, NY
- executive support Rochester, NY
- store support Rochester, NY
- staffing support Rochester, NY
- confidential administrative support Rochester, NY
- online support Rochester, NY