Cafe Riggs Assistant Food & Beverage Manager

Overview Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. Position Overview The Assistant Food & Beverage Manager plays a key role in the execution of a high-volume, all-day food & beverage program. This position is responsible for leading front-of-house operations, driving guest satisfaction and revenue, supporting team development, and ensuring seamless collaboration across culinary, beverage, and events teams. The Assistant F&B Manager serves as the primary on-floor decision maker during peak service periods and is instrumental in maintaining service excellence, operational efficiency, and cost control. Responsibilities Front-of-House Operations & Guest Experience Lead day-to-day front-of-house operations across the all-day F&B program, ensuring consistent service standards and a polished guest experience. Act as the primary on-floor decision maker during peak service, resolving guest concerns, staffing challenges, and operational issues in real time. Drive guest satisfaction through proactive table touches, service recovery, and strong team leadership. Partner closely with beverage, culinary, and events teams to drive revenue, optimize service flow, and ensure cohesive execution of offerings. Support the rollout of new menus, promotions, and activations, aligning operational execution with brand and financial goals. Events & BEO Execution Execute and lead BEO-driven events ranging from intimate gatherings (12 guests) to large-scale functions (up to 300 guests). Oversee receptions, plated meals, buyouts, and special activations, ensuring accuracy, timing, and elevated service standards. Serve as the on-site operational lead for events, coordinating staff, setup, service flow, and breakdown. Own scheduling, supervision, and day-to-day leadership of support staff, consistently achieving labor targets under 14%. Support hiring, onboarding, training, and development of team members to build a strong, service-driven culture. Coach and train new and existing staff on service standards, menu knowledge, and hotel operations. Assist with inventory management, ordering, and cost controls in collaboration with F&B leadership. Support cost analysis and operational planning for new offerings, menus, and activations. Ensure compliance with hotel SOPs, health and safety standards, and brand Qualifications 2-4 years of progressive leadership experience in food & beverage operations, preferably within a luxury hotel or high-end restaurant environment. Strong understanding of front-of-house operations, labor management, and service standards. Experience executing BEO-driven events and managing high-volume service periods. Excellent communication, organizational, and problem-solving skills. Proven ability to lead teams, manage priorities, and make sound decisions under pressure. Flexible schedule, including evenings, weekends, and holidays as required Salary Pay Range: $58-62K Benefits Medical, Dental & Vision Insurance (for full-time employees) 6 complimentary nights a year at any Lore Group hotel Lore Group Employee & Immediate Family Rates Lore Group Friend and Family Rates 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery 50% discount in Lore Group restaurants and bars 10 Days Vacation - Plus every year an extra day Company Paid Life Insurance 1.5X annual salary Employee Assistance Program Referral Incentive 401K with 5% Match Training and Development Programs Additional perks via United Healthcare Complimentary Employee Meals Employee Recognition programs Equal Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions. #J-18808-Ljbffr