Customer Quality Engineer

Responsibilities Monitor and report customer performance, ensuring timely corrective actions are implemented. Collaborate with customers on new process approvals and process changes. Perform FAI/PPAP activities and customer‑delegated DQR responsibilities. Maintain customer visit and audit schedules. Support audits, process standardization, waste elimination, and continuous improvement efforts. Monitor and improve supplier and customer KPIs. Lead problem‑solving and root cause analysis to prevent recurrence of nonconformances. Resolve customer technical issues promptly to maintain supply continuity. Support long‑term customer relationships and cost reduction initiatives. Travel as needed to support customers and job responsibilities. Support achievement of local and global KPIs. Communicate effectively and promote company policies, procedures, and mission. Comply with export control, safety, environmental, and quality requirements. Promote Lean principles and continuous improvement within the team. Requirements Bachelor’s degree in Engineering, a technical discipline, or an equivalent qualification with demonstrated competency. Strong ability to prioritize effectively, work independently, and manage multiple tasks. Excellent written and verbal communication skills. Strong analytical, problem‑solving, and decision‑making skills. Results‑oriented with a strong customer service mindset. Knowledge of AIAG tools and related industry standards, including PPAP, APQP, QSA, MSA, SPC, and FMEA. Applicants must be authorized to work in the US without employment VISA or other sponsorship. This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. #J-18808-Ljbffr