Veterinary Client Service Representative - Swing Shift

Swing Shift, Full-Time Client Service Representative

Advanced Veterinary Care of Utah is seeking a swing shift, full-time client service representative to join our growing team! At Advanced Veterinary Care our goal is to exceed our client's expectations in each and every service we perform. It is a place where pets are treated like family members with state-of-the-art care in a clean, caring, and friendly environment. You will be expected to practice the best medicine, be proactive, and work efficiently in a fast-paced environment while providing compassionate, fear free care. We invest in our employees with many opportunities for growth and development.

Our ideal candidate must be a strong team player that is friendly, helpful, courteous, energetic and able to work at least one weekend shift each week.

Mandatory Reception Skills:

• Must be able to handle a sometimes-high stress work environment
• Answering multiple phone lines
• Making appointments for specialists & knowing the difference between the specialties
• Exceptional customer service and competency
• Emailing/scanning/faxing
• Invoicing handling cash/credit/check transactions
• Cleaning and maintaining rooms and lobby
• Triaging over the phone as well as incoming patients
• Maintain professionalism in emergency situation

Pay range - $15$18/hour

We offer incredible benefits including medical, dental, vision, PTO, matching 401(k), paid parental leave, holiday pay incentives, generous pet discounts, and much more! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.