Department Secretary

SUMMARY As Department Secretary, you are the first point of contact for our patients and their families, welcoming them to our department. You keep our department organized and running smoothly for both our patients and RRH personnel. STATUS: Per diem LOCATION: 75 Genesee St Rochester NY 14611 DEPARTMENT: Healthy Moms SCHEDULE: Monday–Friday, as needed, with shifts scheduled between 8:00 a.m. and 5:00 p.m. ATTRIBUTES Friendly, warm, inviting disposition Excellent time management Ability to multitask and prioritize commitments RESPONSIBILITIES Patient Support. Answer/screen calls, forward to appropriate personnel; schedule appointments; notify patients of process and documentation/records needed for visit; register new patients General Administration. Manage check-in and check-out; schedule appointments; file and maintain pending charts; ensure system and patient information is up to date; distribute incoming mail and prepare outgoing mail; make copies as necessary; respond to voicemails, e-mail and records request in a timely fashion Billing. Complete cash reconciliation daily; apply all third-party payer and patient payments to patient accounts; enter and maintain the integrity of all patient demographics and third party payer information in the applicable lab and billing systems EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.28 - $19.88 CITY: Rochester POSTAL CODE: 14611 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.