Veterinary Client Service Representative

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more! We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates. Client Service Representative (CSR) Schedule: Week 1 - Sunday, Monday 7am-5pm, Tuesday-Wednesday 8am-6pm; Week 2 - Monday 7am-5pm, Tuesday-Wednesday 8am-6pm, Saturday 7am-5pm What you’ll do Greet and check-in clients Answer telephones and transfer calls Escort clients and their pets to exam rooms Manage medical records, charts, reports and correspondence Discuss payment options and process payments Maintain a neat and clean lobby Who you are Ability to remain composed in stressful and emotional situations Excellent verbal and written communication skills Excellent client service skills and phone etiquette Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously Sense of urgency within a fast-paced environment Some flexibility with work hours and able to work additional hours when necessary Critical thinking skills and ability to anticipate needs inter & intra-departmentally General computer competency required including Microsoft Word and Excel Previous experience in veterinary setting (preferred) Perks and Benefits Strong career growth and personal development opportunities Comprehensive Health Benefits Vision and Dental HSA, FSA and Independent Care Spending 401k with Employer Match Paid Time Off (PTO) Shift Differentials and On-call Pay Uniform Allowance Employee Pet Discounts Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability Continuing Education Opportunities and Assistance Program Come as you are. MedVetis an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVetis dependent upon the passing of a drug screen and background check. #J-18808-Ljbffr