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Reservations Agent

Prime Headhunting and Recruiting, Inc.

Reservations Agent

One of the world's most celebrated ultra-luxury yacht lines is looking for a Reservations Agent. You will be among the first voices our guests hear when they begin planning their voyage. This is not a call center role. It is a premium, relationship-driven position that requires warmth, precision, and a genuine love of delivering exceptional service to some of the world's most discerning travelers.

What You Will Do

  • Handle inbound and outbound reservations inquiries with professionalism, warmth, and accuracy
  • Guide guests and travel advisors through voyage options, itineraries, and the booking process
  • Maintain complete and accurate booking records and communicate reservation details clearly
  • Coordinate with internal teams to ensure a seamless pre-voyage guest experience
  • Uphold the highest standards of discretion, responsiveness, and service excellence on every interaction

The Ideal Candidate

  • 2 to 5 years of experience in luxury travel reservations, cruise line reservations, boutique hotel front office, or a premium client-facing hospitality role
  • Experience working with ultra-high-net-worth clients or travel advisors in a luxury environment
  • Exceptional written and verbal communication skills every interaction reflects the brand
  • Polished, professional, and warm with a natural instinct for anticipating guest needs
  • Detail-oriented and organized with the ability to manage multiple reservations simultaneously
  • Proficiency with reservations systems or booking platforms is a plus
  • Multilingual candidates are warmly encouraged to apply Spanish, French, German, Portuguese, or other languages are a significant asset
  • A genuine enthusiasm for luxury travel and the world of yachting
Prime Headhunting and Recruiting, Inc.
Vacancy posted 5 days ago
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