Food Server Assistant

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself, the property features thoughtfully curated meeting and event venues-including the iconic La Mariposa sculpture pavilion-a full-service spa, five distinct food and beverage concepts, a rooftop restaurant and bar, and a separate rooftop pool overlooking the city.

Steps from the River Walk and The Alamo, The Monarch is more than a place to stay. It is a place to belong, to connect, and to be inspired.

Our purpose is expressed through service-gracious, genuine, and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance, every detail and every interaction reflects our commitment to hospitality at its highest level.

We are building a team of passionate, service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose, The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Server Assistant supports the Food & Beverage team by ensuring dining areas are clean, organized, stocked, and prepared to deliver an exceptional guest experience. This role assists servers and restaurant leadership with table maintenance, food delivery support, and operational readiness while maintaining the high service standards expected within a luxury hotel environment. The Server Assistant plays an important role in supporting smooth operations and enhancing guest satisfaction across all dining outlets.

Guest Service & Dining Support

• Greet guests warmly and professionally while supporting overall dining room hospitality
• Assist servers with delivering food, beverages, condiments, and service items to guest tables
• Refill water, bread, beverages, and other table items as directed by service staff
• Provide prompt and courteous assistance to guests when needed
• Support food runners and expeditors during high-volume service periods

Restaurant Operations

• Clear and reset tables promptly according to established service standards
• Maintain cleanliness and organization of dining areas, service stations, and side stations
• Polish glassware, silverware, and service equipment as needed
• Assist with table setup and preparation before service periods
• Maintain stock levels of linens, utensils, glassware, ice, and service supplies
• Communicate effectively with servers, bartenders, kitchen staff, and leadership teams to support smooth operations
• Assist with opening and closing side work duties including cleaning and organizing service areas
• Support banquet and special event operations when required
• Follow all food safety, sanitation, and hygiene standards
• Report maintenance concerns, spills, or safety hazards promptly to management

Additional Responsibilities

• Maintain professional appearance and follow company grooming standards
• Perform other duties as assigned to support Food & Beverage operations
• Maintain reliable and consistent attendance as an essential function of the role

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent preferred

Preferred Education & Experience

• Previous restaurant, banquet, or hospitality experience preferred
• Experience in a luxury or full-service hotel environment preferred

Required Skills & Abilities

• Strong customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and organization
• Team-oriented mindset with a willingness to assist others
• Ability to stand for extended periods and lift or carry service items
• Ability to follow instructions and maintain service standards
• Ability to work flexible schedules including mornings, evenings, weekends, and holidays
• Professional appearance and demeanor
• Strong commitment to guest satisfaction and operational excellence

Licenses & Certifications

• Food Safe Serve/Texas Food Handlers Certification required
• TABC certification required and maintained

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.