Personal Lines Account Manager

Job Overview – Personal Lines Account Manager Compensation: $65,000 – $80,000/year + bonus Location: Norfolk County, MA Atlantic Group is hiring a Personal Lines Account Manager in Norfolk County, MA for our client, supporting personal insurance accounts, client relationship management, policy servicing, and coverage administration within a growing insurance environment. This role will work closely with clients and internal teams to manage policy renewals, coverage recommendations, account servicing, and new business opportunities while ensuring a high level of customer support and operational accuracy. The ideal candidate will bring prior personal lines insurance experience, strong communication skills, and the ability to manage multiple client relationships in a fast-paced setting. Responsibilities as the Personal Lines Account Manager Client Account Management: Manage and service assigned personal insurance accounts while building and maintaining strong client relationships. Coverage Analysis: Review insurance policies, coverage limits, and client needs while providing recommendations and coverage guidance. Policy Administration: Prepare applications, renewals, endorsements, invoices, quotes, and related insurance documentation for assigned accounts. New Business Development: Identify opportunities for account growth, cross-selling, and additional coverage solutions within existing client relationships. Agency System Management: Maintain accurate client and policy information within the agency management system and ensure timely documentation updates. Cross-Functional Coordination: Partner with carriers, clients, and internal teams to resolve policy issues, support renewals, and maintain high service standards. Qualifications for the Personal Lines Account Manager Education: Associate’s or Bachelor’s degree is preferred. Licensure: Active Property & Casualty Producer’s License is required. Experience: 3+ years of experience servicing personal lines insurance accounts within an insurance agency environment is required. Industry Knowledge: Strong understanding of personal lines insurance coverages, policy administration, renewals, and insurance markets is required. Technical Skills: Experience with agency management systems, Microsoft Excel, Word, and insurance-related software platforms is required. Skills & Attributes: Strong organizational skills, communication abilities, interpersonal skills, attention to detail, customer service skills, and the ability to work collaboratively in a team-oriented environment are required. #J-18808-Ljbffr Atlantic Group