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eComm Account Manager - lowes.com

Watkins Wellness

**Purpose:** The eCommerce Account Manager works directly with key online retail customers and cross-functional teams to drive customer advocacy and sales growth for Delta Faucet Company's brand portfolio. This is accomplished by aligning with counterparts to analyze data, identify sales trends and build plans to develop countermeasures where gaps exist. In addition to working closely with the Omnichannel Retail Team, this role will collaborate with Finance, Customer Solutions, Customer Data, Operations, Product Marketing, and Omnichannel Retail Marketing counterparts to ensure seamless execution on key growth levers.**Responsibilities:**Customer Relationships:* Partners with the Lowe’s Online Merchant for their respective category ownership* Builds relationships with the broader Lowe’s merchants, Inventory Planning team, Brand Advocate and other support teams* Strategically negotiate customer program by using data to drive for profitable growth* Participates in customer-facing meetings to drive engagement and accountabilityGrowth Lever Execution:* Align and implement sales goals and priorities with key internal and external decision makers* Deploy key growth levers including promotional planning and implementation, performance metrics, and trends paired with inventory and marketing alignment activities* Optimize price, promotion, availability and other levers to earn strong organic placement on the digital shelf and increase share among related online brand competitors* Own new product launch process for respective categories to ensure on-time and best-in-class, fully-optimized delivery* Own promotional execution & pricing accuracy processes for the Lowes.com teamOperations Excellence:* Accountable for operational controls, including annual financial forecast, forecasting, budgeting, and supply chain coordination for respective category ownership* Optimize operational execution through the development of new operations and fulfillment capabilitiesCross Functional Team Leadership:* Partner across the internal Lowes account management and omnichannel channel marketing team to build and align strategies and tactics* Develop cross-brand, cross-functional, and cross-BU relationships that will drive outstanding eCommerce strategies**Education & Experience:*** BA/BS in a Business or Marketing related field and 5-7 years of related experience* eCommerce Account Management Experience with a major omnichannel retail customer* Leader who can communicate and carry out strategies* Strong financial competence* Ability to analyze and quickly interpret data from various sources* Capacity to optimally form relationships, informally influence, and concisely communicate sophisticated topics at all levels of the organization.* Strategic professional with a talent for foreseeing issues and proactively crafting strategies for business success* Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization.* Thrives in a fast pace and dynamic environment* Strong organizational skills with meticulous attention to detail* Travel is required 20-30% travel depending on location of residency**Additional considerations:*** While this position is fully remote, priority will be given to candidates residing near Charlotte, NCAs a growing Masco company, Liberty Hardware Mfg. Corp. has built its reputation by offering high quality decorative and functional hardware products. Our product lines include bath hardware, bath safety, shower doors, decorative and functional cabinet hardware, hooks, hook rails and wall plates and are available under the Liberty, Delta, Brainerd, and Franklin Brass brands. We offer our extensive line of hardware products through retailers (including The Home Depot, Lowe’s, Menards, Target and Walmart), online (including Amazon.com), kitchen and bath design showrooms, builder and hospitality, and original equipment manufacturer (OEM) distribution channels across the country. In the summer of 2017, we were awarded certification as a Great Place to Work! We are proud of our talented employees who make up one of the most diverse, collaborative, and winning teams you’ll find in any workplace! #GreatPlaceToWork #LibertyHardwareTeam #J-18808-Ljbffr Watkins Wellness

Vacancy posted 3 days ago
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