Account Manager - Upper Middle Market
Integration Appliance, Inc.
Private capital firms and investment banks run on relationships, data, and trust - and they need software partners who understand that. As an Account Manager at Intapp covering mid-market investment banking accounts, you'll own a portfolio of clients, serve as their trusted advisor, and help them get more value from Intapp solutions over time.
You'll work closely with Sales, Product, Services, and Customer Success to deliver seamless client experiences and drive measurable expansion across your book of business. What you'll do:- Manage and grow a dedicated portfolio of mid-market private capital and investment banking accounts, with a focus on retention and expansion of Intapp solutions
- Build and deepen relationships with senior leaders and executive sponsors at client firms
- Develop and execute strategic account plans that convert opportunity into measurable growth
- Lead quarterly business reviews and client check-ins to align on outcomes and priorities
- Monitor client health and act proactively to resolve friction, partnering with internal teams to deliver seamless client experiences
- 5+ years in account management at a SaaS, technology, or subscription business, with a track record of growing and retaining client relationships
- Familiarity with private capital or broader financial services markets, preferably investment banking
- Proven ability to close expansion deals or drive renewals at the executive level
- Strong communicator with a bias for ownership, follow-through, and cross-functional collaboration
- CRM experience and willingness to travel and present to clients as needed
Here, you will have the opportunity to:
- Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
- Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
- Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain "@intapp.com" or "@dealcloud.com" to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
Vacancy posted 4 days ago
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