Regional Director IDD

Job Description

Job Description

Regional Director of Residential Services – I/DD

Location: Skokie, Illinois

Job Type: Full-time, W-2

Work Setting: Primarily onsite in administrative, residential, and community-based settings

Schedule: Typically Monday through Friday, approximately 8:00 AM to 5:00 PM, with flexibility based on operational needs

Salary: $95,000 to $120,000 annually, based on experience and qualifications

Travel: Local travel within the assigned service area with mileage reimbursement

Relocation: Assistance may be negotiable at the time of offer

Overview

Avento Health is recruiting a Regional Director of Residential Services for a full-time leadership opportunity in Skokie, Illinois. This position provides operational leadership for residential and community-based programs supporting adults with intellectual and developmental disabilities.

The Regional Director is responsible for operational performance, staffing, leadership development, regulatory compliance, service quality, and consistent follow-through across assigned programs. This is an operational leadership position rather than a psychologist, BCBA, or direct clinical-services role.

Responsibilities

• Provide overall leadership and operational direction for residential and community-based services.
• Lead, coach, and develop program, clinical, and field leaders.
• Establish clear responsibilities, effective delegation, and consistent accountability across the leadership team.
• Oversee staffing strategy, employee coverage, performance concerns, and workforce stability.
• Help ensure appropriate leadership and staffing coverage within 24/7 residential programs.
• Promote person-centered services that reflect individual goals, needs, support plans, and safety requirements.
• Monitor compliance with applicable Illinois developmental disability regulations, waiver requirements, organizational policies, and quality standards.
• Review audits, reports, documentation, billing processes, employee records, and required regulatory materials.
• Lead quality improvement, staff development, risk management, and corrective-action efforts.
• Collaborate with program leaders, clinical professionals, residential managers, service coordinators, families, guardians, and organizational leadership.
• Visit residential and community-based service locations as needed to evaluate operations and support employees and managers.
• Provide calm, decisive leadership during staffing emergencies, behavioral incidents, service concerns, and other urgent situations.
• Participate in leadership escalation processes and remain informed of significant operational events.
• Oversee budgets, resource allocation, billing processes, and required financial documentation within the assigned scope.

Required Qualifications

• Master’s degree in human services, social services, psychology, behavioral health, organizational leadership, or a closely related field.
• Exceptional candidates with a bachelor’s degree may be considered when they possess substantial directly relevant residential, developmental disability, clinical, or senior operational leadership experience.
• Progressive management experience in residential services, developmental disability services, behavioral health, human services, or a comparable setting.
• Demonstrated experience managing supervisors, managers, or department leaders.
• Ability to delegate responsibilities, establish accountability, and ensure assigned work is completed.
• Strong organizational skills and the ability to manage competing staffing, operational, compliance, and service priorities.
• Positive and adaptable leadership style with the ability to motivate and develop a multidisciplinary team.
• Strong written, verbal, interpersonal, and documentation skills.
• Valid driver’s license, current automobile insurance, reliable transportation, and the ability to travel locally.
• Ability to complete employer-provided CPR, safety, compliance, and program-specific training.

Preferred Qualifications

• Leadership experience in CILA, SODC, intermediate-care, residential I/DD, or community-based developmental disability programs.
• Experience supporting adults with intellectual or developmental disabilities.
• Knowledge of Illinois DDD waiver requirements and related regulations.
• Current QIDP qualification or previous QIDP experience.
• Experience overseeing residential services across multiple programs or a regional service area.
• Experience supervising clinical and operational leaders.
• Experience with staffing strategy, regulatory audits, quality assurance, billing, and budget oversight.
• Experience improving communication, delegation, and accountability within a management team.

Key Leadership Skills

• Team development and manager coaching
• Delegation and performance accountability
• Residential operations and workforce planning
• Regulatory compliance and quality improvement
• Budget, billing, and resource oversight
• Crisis leadership and sound decision-making
• Adaptability in individualized service environments

Work Environment

This position is primarily onsite and includes work in administrative, residential, and community-based settings in the Skokie area. Local travel is required, and mileage is reimbursed.

Limited schedule or work-from-home flexibility may be available based on operational needs, but this is not a fully remote or primarily hybrid position. Because the organization operates 24/7 residential programs, the Regional Director remains accountable for significant operational matters and participates in leadership escalation when additional support is required.

Why Consider This Opportunity

• Director-level responsibility within residential and community-based I/DD services
• Opportunity to strengthen staffing, delegation, communication, and accountability
• Meaningful influence on service quality and operational performance
• Leadership role supporting adults with intellectual and developmental disabilities
• Some schedule and work-location flexibility based on operational needs
• Mileage reimbursement and potentially negotiable relocation assistance

Benefits

• Medical plan options, including PPO, Affordable Care Plan, Minimum Essential Coverage (MEC), and preventive-only coverage.
• Dental coverage through Lucent with access to the Aetna dental network.
• Vision coverage through EyeMed.
• Virtual primary care, virtual mental health, and telemedicine through First Stop Health for employees enrolled in a major medical plan.
• 401(k) retirement plan.
• At least two weeks of paid time off during the first year of employment.
• Eight observed paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Employer-paid long-term disability and basic life/AD&D coverage for eligible employees after applicable eligibility periods.
• Voluntary life/AD&D coverage available through UNUM.
• Approved continuing education reimbursement or direct payment for professional-role-related education.
• Mileage reimbursement for approved work-related travel.
• Potentially negotiable relocation assistance.

Benefit eligibility and effective dates vary by plan and employment status.

Equal Employment Opportunity

Avento Health recruits and refers qualified candidates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law. The hiring organization is committed to providing equal employment opportunities to qualified applicants.

SMS Consent

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