Front Desk Receptionist

Job Title: Receptionist

Job Description

The Receptionist provides high-level administrative and front-desk support by greeting and directing visitors, managing incoming calls, handling mail and courier packages, and performing a variety of clerical and administrative tasks. This role ensures that visitors and callers receive professional, timely, and courteous service while supporting the smooth day-to-day operations of the office.

Responsibilities

• Greet and professionally welcome visitors, ensuring they are directed to the appropriate person or area.
• Answer and route incoming telephone calls or operate a console switchboard, providing accurate information as needed.
• Receive, log, and send packages and documents via couriers, ensuring timely and accurate handling.
• Maintain a visitor log and call records, and issue security passes or badges in accordance with office procedures.
• Perform general clerical tasks such as typing, filing, photocopying, and binding documents or books.
• Prepare mailers and other materials to support internal and external communications.
• Maintain the boardroom schedule, including booking meetings and ensuring that room equipment is available and functioning.
• Provide additional administrative support to the team as required, contributing to efficient office operations.
• Handle information with discretion, maintaining confidentiality and organized records at all times.
• Effectively manage time and prioritize tasks to support multiple requests and deadlines.

Essential Skills

• Minimum of 5 years of experience in customer service, front desk, administrative support, data entry, Microsoft Office, or administrative assistance roles.
• Strong verbal and written communication skills to interact professionally with visitors, callers, and colleagues.
• Proven ability to multi-task and manage competing priorities in a busy reception environment.
• Demonstrated customer service skills and professional interpersonal abilities.
• Ability to work independently with minimal supervision while managing ones time effectively.
• Strong organizational skills with the ability to keep information, records, and files accurate and well-structured.
• Ability to maintain confidentiality when handling sensitive information.
• Proficiency with computer applications, including Microsoft Word, Excel, and PowerPoint.
• High school diploma or equivalent.

Additional Skills & Qualifications

• Experience in a front desk or receptionist position in an office environment.
• Background in administrative assistance and data entry to support various office functions.
• Comfort using standard office equipment such as multi-line phones, printers, copiers, and scanners.
• Attention to detail and accuracy when preparing documents, mailers, and records.

Work Environment

This role is based in an office environment at a front desk or reception area, serving as the first point of contact for visitors and callers. The position typically involves working at a workstation equipped with a computer, telephone or console switchboard, and standard office equipment such as printers, copiers, and scanners. Work is generally performed during standard business hours, with periods of high activity when greeting visitors, managing calls, and coordinating boardroom bookings. The dress code is professional to reflect the role as the public face of the organization. The environment is collaborative and service-oriented, with a focus on providing courteous, efficient, and organized support to both internal teams and external guests.

This is a Contract position based out of Somerville, MA.

The pay range for this position is $28.00 - $29.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Somerville,MA.

This position is anticipated to close on Oct 23, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.