Administrative Clerk - Property Tax Division

Position Description General Summary: The Harris County Attorney's Office (HCAO) is seeking an Administrative Clerk to join our Property Tax Division which specializes in lawsuits for debt collection and enforcement of laws that protect the interest of Harris County. Under the supervision of the Division Director, the administrative clerk in this role will perform delegated and supervised substantive legal work, including, but not limited to, the duties listed below, and ensures the smooth and timely preparation of cases from inception through trial, which requires an understanding of legal principles and procedures. Duties and Responsibilities: Manages a high-volume caseload. Manages a high call-volume with the public. Provide litigation support to the department, attorneys, and paralegals. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Manually maintains and updates case files as needed. Drafts and/or mails demand letters and installment agreements. Skip tracing (locating individuals and their location). Communicates regularly with attorneys and other staff members. Communicates with the public and defendants, including the ability to resolve issues within attorneys' parameters. Acts as a liaison between courts, clerks, paralegals, and attorneys as needed. Meet daily and weekly deadlines related to the many aspects of the litigation process including the collection of amounts owed on cases. Pick up documents and evidence from tax office and other locations. Respond promptly to phone calls, emails, and other correspondence. Participates in one-on-one sessions with management to give and receive feedback. Encourages and mentors other administrative clerks and interns. Participates in Division staff meetings. Performs other related duties as assigned. Other Duties: This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Requirements Supporting Job Application Documents: Applicants should provide a cover letter and resume with three (3) professional references with their application. Education: High School Diploma or G.E.D. equivalent from an accredited educational institution. Knowledge, Skills, and Abilities: Excellent research, writing, and communication skills. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Proficiency with technology and legal tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint, JIMS, TLO, and DEEDS. Knowledge of the Texas Tax Code, Texas and Federal Rules of Civil Procedure, Bankruptcy, and the Texas Rules of Professional Conduct. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. Familiarity with commonly used legal terms. Ability to perform thorough legal and factual analyses and exercise good judgment. Occasional ability to work extended hours to accommodate case load demands. Ability to problem solve, organize, and prioritize assignments to meet deadlines. Ability to comply with office training requirements. NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Applicants with a Bachelor's degree or in the process of obtaining a bachelor's degree are preferred. A minimum of one (1) year experience in an office setting preferred. A minimum of one (1) year experience in customer service preferred. Equal Employment Opportunity Harris County is an Equal Opportunity Employer. Equal Employment Opportunity Plan . If you need special services or accommodations, please call View phone number on click.appcast.io or email View email address on click.appcast.io. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. #J-18808-Ljbffr Harris County, Texas