Inside Sales Manager

Job Description As our Inside Sales Manager for Sage CRE, you will lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to our active customer base for Sage 100 Contractor and Sage 300 Construction & Real Estate. Your team engages Sage end customers in value-added conversations that drive higher renewal rates and uncover opportunities to expand product adoption. This role owns the commercial execution of renewals, customer retention, add-on growth, and pipeline management across the CRE legacy portfolio.Every day, you will:• Provide coaching and feedback sessions to enhance skills and ensure quota attainment.• Lead team development and continuing education to support career progression.• Report on team performance and deliver accurate forecasting to senior leadership on time.*This is a hybrid role requiring in-office presence 3 days per week at our Lawrenceville, GA, or Ponce City, Atlanta, location.*Key Responsibilities • Oversee an account management retention sales team to achieve or exceed renewal and growth targets.• Utilize Salesforce and Fusion to maintain accurate account information and reporting.• Build strong internal stakeholder relationships for collaborative success.• Accurately forecast monthly and quarterly attainment against targets.• Perform data analysis to identify growth opportunities and innovate processes.• Manage customer escalations and drive resolution with professionalism.• Participate in skip-level meetings to provide business updates.Qualifications:• 1+ years of B2B sales team leadership in technology sales (preferably software or SaaS).• 5+ years of B2B sales experience as an individual contributor with successful quota-carrying experience.• Construction and real estate experience, preferred.• Advanced Microsoft Office and strong computer skills.• Detail-oriented with excellent organizational and time management skills.• Strong propensity for innovation and creative problem-solving.• Self-motivated and able to work effectively both independently and in a team environment.Industry Requirements for Inside Sales Managers:• Proven ability to lead and motivate sales teams to achieve retention and upsell goals.• Expertise in sales forecasting, pipeline management, and CRM tools (Salesforce experience strongly preferred).• Strong analytical skills for interpreting sales data and driving strategic decisions.• Demonstrated success in performance management and coaching for skill development.• Ability to manage customer escalations and maintain high customer satisfaction.• Familiarity with sales methodologies (e.g., consultative selling, solution selling).• Excellent communication and stakeholder management skills across multiple departments.Perks? We have plenty.• Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).• Comprehensive health, dental, and vision coverage.• 401(k) retirement match (100% matching up to 4%).• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.• 5 days paid yearly to volunteer (through Sage Foundation).• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).• Library of on-demand career development options and ongoing training offerings.What it’s like to work at Sage:Careers homepage - reviews - page - #J-18808-Ljbffr Sage City