Payroll & Benefits Administrator

Payroll & Benefits Administrator

The Payroll & Benefits Administrator at Park Square Homes is responsible for managing the full scope of payroll processing, benefits administration, and HRIS management for the company. This role requires a high degree of accuracy, confidentiality, and technical proficiency — particularly with ADP payroll systems and HRIS platforms. In addition to core payroll and benefits functions, this individual will support HR event coordination, onboarding, and cross-functional HR projects. This is a hands-on, detail-driven role for someone who takes personal ownership of data integrity, compliance, and the employee experience surrounding pay and benefits.

Key Responsibilities:

Payroll Administration

• Process full-cycle, multi-account company payroll for 150–200+ employees using ADP, ensuring accuracy, timeliness, and compliance with all applicable federal, state, and local payroll tax laws and regulations.
• Conduct regular payroll audits to verify accuracy of hours, deductions, tax elections, garnishments, and benefit contributions — identifying and resolving discrepancies proactively before they reach employees.
• Contact and assist departments in obtaining information required for payroll production and tax-related matters; resolve payroll questions and issues with professionalism and urgency.
• Process all payroll-related changes including new hires, terminations, promotions, status changes, tax elections, voluntary deductions, and court-ordered garnishments.
• Assist with preparation or oversight of state and government filings, including 5500s, ADP/ACP discrimination testing, and other compliance reporting as required.
• Maintain accurate payroll records, reports, and documentation in compliance with company policies and applicable regulations.

HRIS Management & Data Integrity

• Serve as a primary administrator of the HRIS platform, maintaining accurate and current employee records including new hire setup, terminations, status changes, compensation updates, deductions, and benefits elections.
• Perform regular HRIS audits and data integrity checks to ensure security controls are accurate and employee records reflect current, verified information.
• Identify and implement HRIS system upgrades, process improvements, and automation opportunities that increase efficiency and data accuracy across the HR function.
• Generate and distribute standard and ad hoc HRIS reports for HR leadership, Finance, and other stakeholders as needed.

Benefits Administration

• Administer all aspects of the company's employee benefits programs, including medical, dental, vision, prescription drug, EAP, and worksite wellness programs.
• Manage 401(k) retirement plan administration, leaves of absence (including FMLA), term life insurance, disability programs, and accidental death policies.
• Reconcile benefits statements and process payments to vendors accurately and on schedule; audit departmental invoices for accuracy and compliance.
• Work in conjunction with the benefits broker/consultant to develop company cost information, evaluate plan options, and prepare recommendations for management regarding cost-sharing between employer and employee.
• Implement new plans and plan changes by collaborating with the broker to prepare employee communications, enrollment materials, and plan booklets.
• Advise and counsel employees and managers on benefits eligibility, plan details, and enrollment processes; handle benefit inquiries and resolve complaints with urgency and discretion.
• Maintain enrollment, application, and claims records for all benefit plans and ensure accurate data within all benefits platforms.
• Ensure company compliance with ERISA, ACA, and all applicable federal and state regulations governing employee benefit programs.
• Prepare and file reports required by federal and state agencies, including the IRS, Department of Labor, and relevant insurance commissioners.
• Coordinate company benefits with government-sponsored programs and stay current on changes to state and federal laws affecting benefits; communicate necessary changes to management.

HR Event Coordination

• Coordinate and support HR-driven events including open enrollment meetings, new hire orientations, benefits fairs, employee recognition events, and company-wide HR initiatives.
• Partner with HR leadership to plan and execute employee-facing events that reinforce Park Square Homes' culture, support engagement, and ensure employees are informed and connected to their benefits and resources.
• Manage logistics, vendor coordination, communications, and follow-up for HR events from planning through execution.

Employee Support & HR Operations

• Serve as a knowledgeable, approachable point of contact for employee questions regarding payroll, benefits, PTO, leave, tax elections, and compensation — responding promptly and with discretion.
• Assist with new hire onboarding and orientation, specifically regarding payroll setup, benefits enrollment, and HRIS access.
• Process all HR-related invoices and ensure timely, accurate payment to benefits vendors and third-party administrators.
• Gather information and manage the initial submission of Workers' Compensation filings in a timely and thorough manner.
• Support special HR projects and initiatives as assigned by HR leadership or executive leadership.

Qualifications:

• Minimum of 5 years of payroll administration experience required, with demonstrated proficiency in full-cycle payroll processing for a multi-account or multi-entity organization.
• Extensive, hands-on experience with ADP payroll systems required — ADP Workforce Now or equivalent ADP platform strongly preferred.
• Solid working knowledge of HRIS platforms required; experience with system administration, data integrity audits, and report generation preferred.
• Demonstrated knowledge of payroll tax laws, employment law, benefits regulations (ERISA, ACA, FMLA), and applicable federal and state compliance requirements.
• Experience administering comprehensive benefits programs including medical, dental, vision, 401(k), life insurance, disability, and leave programs.
• Experience coordinating HR events, open enrollment, or employee-facing programs preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); advanced Excel skills for payroll auditing and reporting preferred.
• Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field preferred; equivalent experience considered.
• SHRM-CP, SHRM-SCP, CPP (Certified Payroll Professional), or FPC (Fundamental Payroll Certification) preferred.

Skills & Competencies

• ADP platform mastery — deep, hands-on proficiency with ADP payroll processing, configuration, and reporting, with the ability to troubleshoot issues, navigate system updates, and maximize platform capability.
• HRIS fluency — the ability to administer, audit, and optimize HRIS data with a strong understanding of system controls, data integrity, and reporting functions.
• Accuracy and attention to detail — an unwavering commitment to getting the numbers right, every time, understanding that payroll errors directly impact employee trust and financial wellbeing.
• Confidentiality and discretion — handles sensitive compensation, benefits, and personal employee data with the highest standards of professionalism and confidentiality at all times.
• Strong analytical and problem-solving skills with the ability to identify root causes of discrepancies, resolve complex payroll or benefits issues, and recommend process improvements.
• Effective communicator across all levels — able to explain complex payroll and benefits topics clearly to employees and managers, and communicate compliance-related issues accurately to HR leadership and Finance.
• Highly organized and deadline-driven, with the ability to manage multiple payroll cycles, benefits deadlines, event logistics, and HR projects simultaneously without sacrificing quality or accuracy.
• Team orientation and service mindset — approachable, responsive, and genuinely invested in providing a positive, informed experience for every employee who comes to HR with a payroll or benefits question.
• Compliance-oriented — stays current on changes to payroll tax law, benefits regulations, and HRIS best practices, and proactively ensures Park Square Homes remains fully compliant at all times.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer for payroll processing, HRIS administration, and benefits management.
• Frequent use of a computer, keyboard, and standard office equipment with high accuracy and attention to detail required.
• Occasional movement throughout the office to support HR event coordination, employee onboarding, and benefits meetings.
• Must be able to lift up to 15 pounds as needed for HR event setup or materials management.
• Must maintain regular, reliable, and punctual attendance to support payroll processing cycles, benefits deadlines, and HR event commitments.