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Senior WFM Leader, Financial Services Center

$150k - $250k

PowerToFly

PowerToFly is seeking an experienced leader to manage the Workforce Management (WFM) functions for a financial services contact center. This role involves end-to-end accountability for forecasting, staffing, and scheduling, while supporting multiple business units. Candidates should have a strong background in WFM, including expertise in Genesys, stakeholder engagement, and agile methodologies. The position also offers a salary range between $150,000 and $250,000 annually, alongside a comprehensive benefits package. #J-18808-Ljbffr PowerToFly

Vacancy posted 1 day ago
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