Ready-Mix Dispatcher

Job Description

Company Description Gary Merlino Construction Company was founded in 1961 with a strong commitment to hard work, quality, and customer service, growing from a small operation into one of the region’s major road-building contractors. The company’s success is rooted in the dedication and loyalty of its team members, who contribute to complex infrastructure projects across the Greater Seattle Area. Gary Merlino Construction Co. offers opportunities to work with experienced professionals, modern equipment, and established processes in heavy civil construction. Team members can expect a culture that values safety, reliability, and long-term customer relationships. Additional information on current job openings is available at
Role Description The Ready-Mix Dispatcher is a full-time, on-site role based in the Greater Seattle Area, responsible for coordinating and scheduling ready-mix concrete deliveries to meet project timelines and customer requirements. In this role, the dispatcher receives and processes orders, assigns trucks and drivers, and adjusts schedules throughout the day to respond to changing jobsite needs, traffic conditions, and plant production. The position involves regular communication with customers, drivers, plant personnel, and project managers to ensure accurate order information, efficient routing, and adherence to safety and quality standards. The dispatcher also monitors delivery status, updates dispatch systems, resolves logistical issues, and documents relevant information for reporting and billing purposes. This role requires consistent attention to detail, effective time management, and the ability to work in a fast-paced environment with shifting priorities.\n
Qualifications
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• Experience in dispatching, logistics coordination, or transportation scheduling, ideally within ready-mix, construction, or related industries.
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• Strong communication and customer service skills, with the ability to interact professionally with drivers, internal teams, and external clients.
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• Proficiency with dispatch or scheduling software, basic computer applications (e.g., email, spreadsheets), and accurate data entry.
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• Solid organizational and time-management skills, including the ability to prioritize multiple orders and adapt to changing field conditions.
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• Knowledge of local geography and traffic patterns in the Greater Seattle Area, and an understanding of construction jobsite operations.
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• Commitment to safety practices, compliance with company policies, and reliability in attendance and performance.
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• High school diploma or equivalent; additional coursework or experience in logistics, construction management, or business is beneficial.
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• Prior experience in a ready-mix or heavy civil construction environment is a strong plus.
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