Client Services Coordinator
Fusion HCR
Fusion HCR is Hiring! Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client Services Coordinator to serve as a key point of contact for clients and internal team members. This role is responsible for ensuring an exceptional client experience through effective communication, service coordination, and proactive follow-up. The ideal candidate is highly organized, customer-focused, detail-oriented, and thrives in a fast-paced environment. Key Responsibilities Serve as the first point of contact for client inquiries, providing professional and responsive support via phone, email, and other communication channels. Coordinate service requests and maintain accurate documentation of all client interactions and activities. Monitor service queues and open requests to ensure timely follow-up, progress, and resolution. Communicate regularly with clients regarding status updates, scheduling, and service expectations. Gather information from clients to identify needs and assist with issue resolution and service delivery. Support internal team members with administrative, project, and client-related tasks. Review outstanding requests throughout the day and follow up with both clients and team members to ensure commitments are met. Participate in client visits as needed to strengthen relationships and enhance the overall service experience. Assist with project coordination, information gathering, and preparation of equipment or materials for delivery and implementation. Maintain accurate records of time, activities, and expenses as required. Complete assigned training and professional development activities to expand skills and knowledge. Qualifications Strong customer service and relationship-building skills. Excellent verbal and written communication abilities. Highly organized with strong attention to detail and follow-through. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and critical-thinking skills. Ability to work independently while collaborating effectively with a team. Professional phone etiquette and active listening skills. Comfortable interacting with business professionals and addressing client concerns. Proficient computer skills and familiarity with common business applications. Self-motivated with a commitment to delivering high-quality service. Preferred Experience Experience in a customer service, client support, service coordination, or administrative role. Experience tracking and managing service requests or work orders. Exposure to project coordination, scheduling, or client account support. Industry certifications or ongoing professional development are a plus. What Success Looks Like Consistently delivers an outstanding client experience. Maintains accurate and timely communication with clients and team members. Ensures service requests are properly tracked, monitored, and resolved. Demonstrates professionalism, accountability, and a strong commitment to customer satisfaction. Must be authorized to work in the U.S. without current or future visa sponsorship. #J-18808-Ljbffr
- ...Client Service Coordinator Hours/Shift: M-F 8-5 pm local time Duration: 3 months with potential for extension and conversion depending on business need and performance. This is not guaranteed. Location: 800 Shades Creek Pk - Birmingham AL Onsite 5 days a week...SuggestedWork at officeLocal areaShift work
- ...this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention... ...discreet manner. You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete,...SuggestedImmediate start
- ...Job Description Job Description Description: The Client Services Coordinator is a critical component of the ACCi service offering. This role is responsible for client focus externally and internally to assure we provide an exceptional experience in all instances....Suggested
- ...seeking a receptionist to be the friendly first point of contact for clients and visitors. You will support day-to-day front desk operations... ...position offers a stable, professional environment with opportunities to contribute to client service. #J-18808-Ljbffr Doeren hewSuggestedWork at office
- Marriott Hotels - 500 Shades Creek Parkway - Responsibilities: Guide guests through entire stay; Address guest requests; Process operational needs; Complete reports; Deliver quality service with professional appearanceSuggested
- At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to continue your journey with us as a Customer Experience Supervisor. This position is remote/work from home The schedule for ...Temporary workWork at officeRemote workWork from homeMonday to FridayShift work
- ...JOB SUMMARY The Client Services Supervisor provides daily support and guidance to Client Services team, serving as a resource for questions, problem-solving, and workflow assistance. The Supervisor monitors daily operations and identifies opportunities for training...Shift work
$15 per hour
...provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready...Hourly payWork at officeLocal area- Client Accounting Services Supervisor Who: An experienced accounting professional with 5–7 years of progressive experience and strong leadership skills. What: Oversee daily accounting operations, manage month-end close, review team work, provide advisory services...Full timeWork at officeImmediate start
- ...values-aligned RIA serving advisors and clients across the country, and we believe excellent... ...-to-day contact for investment-related service requests, delivering white-glove support... ...alternative investment onboarding. Coordinate with custodians and oversee wires,...Full timeLive outWork at officeRemote work
$15 per hour
Pyramid Global Hospitality is hiring a Guest Services Agent for the Courtyard by Marriott Birmingham Downtown at UAB. The ideal candidate will provide exceptional customer service, warmly welcoming guests and assisting them throughout their stay. Responsibilities include...Hourly payLocal area- ...Senior Manager Client Accounting Services Oversee and grow the CAS practice by leading service delivery, managing teams, improving processes, and supporting business development in a confidential firm. This leadership role oversees all aspects of client accounting...
- ...ROLE DESCRIPTION: Oversees highly complex or strategically significant client relationships and delivers high touch, advisory service. This role leads complex engagements and may mentor staff or support market level initiatives. ESSENTIAL JOB DUTIES include but...Temporary workInternshipLocal areaFlexible hours
- ...Client Accounting Services (CAS) Senior Manager Who: A seasoned accounting leader with an active CPA and at least six years of CAS or similar managerial experience. What: Oversee and grow the CAS practice by leading service delivery, managing teams, improving...Work at officeImmediate start
- ...approvals; plan appropriate support involving Marketing, Creative Services, and Communications colleagues as needed Manage the company'... ...needs, and strengthen collaboration Are recognized by internal clients as thought leaders Exercise initiative and independent judgment...Local areaShift work
$80k - $110k
...internal team, where you will directly shape the future of our client relationships and significantly impact our growth trajectory. This... ...with internal teams, including Recruiting, Global Business Services, Marketing, Finance, and Legal, to design and deliver bespoke workforce...Permanent employmentContract workImmediate start$95k - $110k
...planning, escalations, and value discussions, while proactively coordinating cross-functional partners to advance customer priorities. You... ...and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their...Work experience placementLive inImmediate startRemote workWork from homeFlexible hours$85k - $90k
...opportunity to directly influence how administrators engage with Newsela. You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s...Remote workWork from homeFlexible hours- ...Job Description Job Description The Client Service Executive (CSE) plays a pivotal role within the organization, overseeing the full spectrum of client account management and ensuring the highest standards of service. Building upon the responsibilities of the Client...Flexible hours
- ...financial protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of... ...warm leads—NO COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set and achieve aggressive...Full time
$115.2k - $172.8k
...and petrochemicals. Key responsibilities include understanding client needs, developing technical proposals, conducting market research... ..., relationship, and account management experience at a major services organization, preferably on a global basisBring your sales expertise...Full timeContract workTemporary workFlexible hours$91k - $321.5k
...Global Cross Border Engagement Services - Senior Manager The Opportunity As a Global Cross Border Engagement Services - Senior Manager... ..., you will provide strategic guidance and financial advice to clients, helping them optimize their financial performance and make...Contract work- ...%. We're headquartered in Birmingham, AL, and growing fast. Our product answers the phone for medical practices which means our clients feel our performance every single day. You'll own a portfolio of 510 enterprise platform accounts representing 3050 practices: driving...Work at officeRemote work
- ...Client Executive CAC Group, part of The Baldwin Group, is a leading insurance broker... ...-day needs, and managing overall client service for multiple clients varying in complexity... ...format for presentation to clients Coordinate implementation of new plans and or continuation...Contract work
- ...Responsibilities: Assist in creating strategies for clients as it pertains to their employee... ...Co-manage the entire client service experience and creating relationships with... ...proposals to help define any plan changes Coordinates renewals or changes with carriers for...
$70k - $90k
...companythat’stransforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top...Remote jobWork experience placementLocal areaFlexible hours- ...journeys and contact strategies to maximise engagement and value. Coordinate annual communication calendars and ensure alignment with brand... ...Collaboration: Work closely with Marketing, Sales, Customer Service, Product, and Data teams to align CRM activity with wider...Full timeLocal area
- ...lead for our most complex enterprise customers, owning executive engagement, technical orchestration, and cross-organizational coordination, directly influencing how large enterprises secure and govern AI agents. This is a US based remote role supporting customers...Remote workShift work
- ...agencies, cold-calling new prospects and convincing potential clients of the merits of television advertising.Implements strategies to... ...specific types of advertising will help promote their products or services in the most effective way possible.Provides clients with...Full timeWork at officeLocal area
$159.49k - $215.78k
...targeted / assigned accounts help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access.Monitors aligned accounts, Amgen Cardiovascular business performance, and overall market dynamics....Full timeRemote workHome officeFlexible hours
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