Operations Associate, Mapping

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you! About the Role As a Mapping Operations Associate (D3), you will be a key individual contributor on the Mapping Ops team, focused on keeping the fleet’s maps healthy and current. You will coordinate and execute data collection runs, validate map accuracy against real-world conditions, and drive the day-to‑day workflows that ensure released maps stay serviceable as ODDs evolve. This role sits at the intersection of field operations, data quality, and cross‑functional coordination — you will work closely with map curators, engineers, and local operators to surface issues quickly and see them through to resolution. You're excited about this opportunity because… Coordinate and execute data collection runs using the Miata/mapping vehicle to capture up-to‑date sensor data for map maintenance and re‑mapping of existing ODDs. Monitor released maps for degradation, blockages, and serviceability issues; triage and prioritize map maintenance tickets in Jira and surface blockers to the appropriate team. Perform map validation workflows — including drive‑all‑lanes checks and QA reviews — to confirm that updated maps meet accuracy and safety standards before re-release. Maintain a healthy live‑map state by tracking open blockages, coordinating curation fixes with map specialists, and verifying resolutions are reflected in deployed maps. Serve as a coordination point between local operators, map curators, and engineers: relay field observations, document recurring issues, and help translate operator feedback into actionable curation tasks. Execute and document the map maintenance pipeline (curation, QA, validation) following established SOPs, and flag gaps or inefficiencies to the Mapping Ops Lead. Support the ODD expansion process by scheduling and conducting data collection for new or modified zones and ensuring outputs are handed off cleanly for curation. Track and report on map health metrics — including blockage counts, validation pass rates, and maintenance cycle times — using Sigma and internal dashboards. Identify and elevate tooling issues encountered during data collection or validation workflows; contribute feedback to improve mapping tooling and curation processes. Maintain accurate documentation of data collection routes, validation results, and map maintenance actions to support audit trails and continuous improvement. We’re excited about you because… 1–2+ years of experience in field operations, data collection, or technical operations — ideally in an autonomous vehicle, robotics, or mapping environment. Hands‑on familiarity with data collection vehicles or sensor‑based mapping workflows; comfortable operating a mapping vehicle in public road environments. Strong attention to detail and ability to follow and document multi‑step validation and QA processes accurately. Effective cross‑functional communicator — able to relay technical observations clearly to both operators and engineers. Proactive problem‑solver who can identify map issues in the field and take initiative to document, elevate, and follow through to resolution. Proficient in Jira, Slack, Google Workspace, and Sigma (or similar dashboarding tools). Committed to safety: understands and consistently applies safe operating practices in public road environments. Comfortable with non‑traditional, rotating schedules including AM/PM shifts as needed to support operational coverage. Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $28.40—$41.80 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: #J-18808-Ljbffr DoorDash USA