Human Resources Technician II

Human Resources Technician II We have an exciting opportunity for a Human Resources Technician II position located at our campus in Temecula, CA. Under general supervision of the Vice President of Human Resources Officer or designee, the Human Resources Technician II, performs a variety of technical, administrative, and advanced level clerical duties in support of the Human Resources department; provides information and assistance to District employees and the general public regarding human resources activities, processes, policies, and procedures; prepares various correspondence and memoranda; coordinates activities related to area of assignment; and performs a variety of tasks requiring specialized knowledge related to area of assignment. Conditions of employment: This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs. A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district. Essential Duties and Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides information and general assistance to District employees and the general public regarding human resources activities, processes, policies, and procedures; on-line application processes; assists in resolving routine problems or complaints; researches policies, laws, and procedures to answer questions and respond to requests for information; explains and applies interpretations of human resources procedures, polices, and rules Provides general clerical and administrative support to the Vice President of Human Resources, Executive Assistant and Human Resources Analysts/Specialists; composes and types letters, memoranda, and other correspondence related to human resources programs and activities Participates in ensuring human resources programs and activities are administered and implemented in compliance with federal and state laws, rules, and regulations Processes unemployment claims and verifications of employment Assists Analyst in preparing job announcements; recruitments; leaves; benefits in addition to onboarding and offboarding of employees Assists with processing new employees, ensuring compliance with criminal record guidelines, medical screening, I-9 employment eligibility and identification, and payroll processing requirements Prepares and maintains evaluations, notifies departments of any outstanding evaluations as needed Designs, develops and generates difficult to complex reports to meet user needs; uses reporting and system tools to extract user-required data Prepares and maintains a variety of files, logs, spreadsheets and records Operates a variety of office equipment including computer, copiers, facsimile machine, and calculator; enters and maintains data in the department's computer systems as well as the department's OnBase scanning system Assists customers whenever possible by providing forms and information about District Policies & Procedures, employment processes and/or refers customer to the appropriate human resources staff member or department Serves as a member on various committees; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources Assists the Human Resources Analyst in the employee recruitment process; assists and participates in updating interview questions; and sending out new hire packets during busy peaks Provides assistance to the Leave and Benefit Specialist with appropriate information and forms to employees requesting leaves of absence (LOAS); approves or denies LOAS and forwards approved LOAS to Payroll and Benefits Department for processing and tracking Assists with maintaining department records in NEOED, Galaxy, Colleague and OnBase Undertakes special projects as directed including working with other subject matter expert teams to facilitate cross training and coverage of all application areas Provides a variety of human resources related information to staff, public, and external agencies, about personnel policies, rules, regulations, and data Receives, handles, and stores confidential and private information pertaining to the District and its employees, including information related to collective bargaining May represent the District at job fairs and other employment related functions Knowledge, Skills and Abilities The incumbent should possess knowledge of: Technical principles and practices of human resources management specific to area of assignment Modern office procedures, methods, and equipment including computers Computer applications such as word processing, spreadsheets, and statistical databases Principles and practices of fiscal, statistical, and administrative research and report preparation Principles and procedures of record keeping Principles of business letter writing and basic report preparation Methods and techniques of public relations and customer service Mathematical principles Principles and practices of sound business communication Pertinent federal, state, and local laws, codes, and regulations related to area of assignment Basic methods and techniques of public speaking The incumbent should possess skills in: Working effectively as a team member Meeting schedules and timelines Communicating effectively both orally and in writing Maintaining documentation and records Handling multiple assignments simultaneously and set priorities based on customer needs The incumbent should possess the ability to: Perform a full range of technical, advanced clerical and routine administrative and programmatic work of a specialized nature involving the use of independent judgment and personal initiative Provide technical human resources management services independently in the absence of supervision Answer questions and provide information to District employees, outside agencies, and the general public requiring the interpretation and explanation of human resources program, policies, and procedures Maintain accurate, confidential and complete employee records Understand the organization and operation of the District, outside agencies as necessary to assume assigned responsibilities Understand, interpret, and apply general and specific administrative and departmental policies and procedures Effectively represent the District to employees and outside individuals and agencies Participate in the preparation of a variety of reports Prepare correspondence and memoranda Implement and maintain standard filing systems Operate and use modern office equipment including a computer and various software packages Work under steady pressure with frequent interruptions and a high degree of customer contact by phone or in person Exercise good judgment and maintain confidentiality while handling critical and sensitive information, records, and reports Organize work to meet priorities and deadlines Work independently in the absence of supervision Communicate clearly and concisely, both orally and in writing Establish and maintain cooperative and effective working relationships with others encountered in the course of work, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff Qualifications and Requirements Minimum qualifications: Associate degree (*attach transcript); AND Three (3) years experience in a Human Resources environment or business office performing high level clerical and technical duties, including the use of Applicant Tracking System and HRIS; AND Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff Substitutions for the education requirement are allowed, up to a maximum of two (2) years of professional experience. Desired qualifications: Bachelor's Degree Experience in an academic or public agency environment Six (6) years Human Resources experience Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions. Environment Work is performed primarily in a standard office setting with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may travel from site to site and may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Physical This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist;