Accounts Receivable Specialist

Contract Accounts Receivable CoordinatorAs a key member of the Gogo Finance organization, the Contract Accounts Receivable Coordinator is a high-energy, detail-oriented person with a passion for accounting and numbers. This position will involve account collections, assisting in processing monthly billing, reporting, cash receipts, and reviewing customer accounts for accuracy. You will work closely with the Customer Operations team to identify and implement opportunities to increase efficiencies through automation and enhanced workflows while ensuring strong internal controls.The ideal candidate has experience in Accounts Receivable, the month-end close process, and building key relationships with our customer base.Are you detail-oriented, highly motivated, and love to work with people?COME ON BOARD THE GOGO ACCOUNTING TEAM!How will you make a difference?Contact overdue accounts via phone and email to collect cash on outstanding balancesRecord daily cash receipts including lock box payments, ACH/wire, credit card and manual check depositsPost and apply customer payments against invoices in the Accounts Receivable systemsProcess sales orders, purchase orders and shipping documents to generate equipment invoicesHandle warranty sales credits and invoices upon repair/exchangeReview returned merchandise authorizations (RMAs) to confirm equipment received and post RMA creditsAdminister credit memos/adjustments when approved in Salesforce and post in billing system and ERPRespond to customer billing inquiries via email and phonePrepare, enter, and maintain support for journal entriesReconcile Accounts Receivable sub-ledgers for both Service and Equipment customersAssist with reconciliation of balance sheet accounts for month-end closeHelp with training new employeesSupport quarterly and annual SOX auditAnswer customer inquiries via incoming phone calls and emailsQualificationsAssociate's Degree in Accounting or equivalent work experience. Bachelor's degree preferred2-4 years' experience in Accounts Receivable processingThis will be a 6 month contract to startRequired Skills, Talents & ExperienceStrong customer service skills as well as verbal/written communication and messaging skillsERP systems experienceSolid MS Office skills (Excel, Word, PowerPoint)Ability to work with accounting and management information systems, spreadsheets and databasesPreferred Skills, Talents & ExperienceTelecom billing experience a plusStrong attention to details with analytical, organizational and research abilitiesEffective problem solving; methodical, detail-oriented and analytical approach to issue resolutionAbility to manage competing priorities and meet deadlinesExperience in evaluating and streamlining processes and systems, developing and implementing policies and procedures to achieve operational efficienciesEqual Pay Disclosure(s)Contract Pay Rate: 22.80 - 28.50 USD HourlyGogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).